At a glance
This page covers 13 recalls, 102 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2016 Ford Transit Connect.
22–24 mpg combined
9.8–10.7 L/100km
Special Purpose Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
For the 2016 Ford Transit Connect, the most common complaint themes involve visibility issues and structural problems. Owners frequently report the rearview camera failing to display a clear or usable image when reversing, making it the standout visibility complaint. On the structural side, multiple owners describe the sunroof glass panel detaching unexpectedly while driving, with adhesive failure cited as the cause in several cases. Powertrain complaints round out the top reported systems, though in smaller numbers. Brake-related issues also appear across several reports, with owners describing wheels locking up and brakes overheating at relatively low mileage, sometimes traced to the ABS hydraulic control assembly and caliper behavior on specific corners of the vehicle.
102
Total Complaints
1
Crash-Related
1
Fire-Related
3
With Injuries
By System
The 2016 Ford Transit Connect has 13 recalls, the most serious being a shifter cable bushing that can degrade or fall off, leaving the driver unable to select the intended gear and causing the vehicle to move in an unexpected direction.
Several recalls involve things separating from the vehicle body. The windshield may not be properly bonded and can detach in a crash, raising the risk of injury to occupants. On vehicles with the optional Panoramic Fixed-Glass Vista roof, the same bonding concern applies to the roof panel, which can separate while driving. Front seatbelt pretensioners on some vehicles may fail to tighten the belt in a crash, reducing restraint when it matters most.
Door latches are a recurring theme across multiple recalls. A component inside the front door latch can crack or break, leaving a door that appears closed but is not fully engaged and can swing open while driving. Prior repair attempts on some vehicles did not fully resolve this issue, which is why an additional recall covers the same latch problem.
On the braking side, metallic debris in the brake hydraulic control unit can degrade electronic stability control performance, reducing the system's ability to help the driver maintain control. The rearview camera can display a distorted, inverted, or blank image when reversing, cutting down on the driver's view behind the vehicle.
At a glance
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Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What can fail
The rearview camera may show a distorted, inverted, or blank image when you shift into reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front door latch pawl may crack, which can prevent the front door from latching properly.
What the fix does
Dealers will inspect the front door latches and replace them if needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting shift control.
What the fix does
Dealers will replace the worn bushing and install a protective cap over the cable bushing at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The windshield may not be securely fastened to the vehicle. In a crash, the loose glass could separate from the car.
What the fix does
Ford will mail you instructions to visit a dealership, where they will inspect the windshield and reinstall it if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front windshield may not be securely bonded to the vehicle body, potentially allowing it to separate.
What the fix does
Dealers will inspect the windshield and remove and reinstall it if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting gear selection.
What the fix does
Dealers will replace the shifter cable bushing and install a protective cap at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A door latch component may break, making doors hard to close or allowing doors to appear closed when they're actually unsecured.
What the fix does
Dealers will inspect door latches and replace them if needed at no cost. Owners can also check latch date codes online to verify if repair was done correctly.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front seat belt pretensioners may contain an incorrect chemical mixture that prevents them from tightening during a crash.
What the fix does
Dealers will inspect and replace the seat belt assemblies at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver and/or front passenger seat belt pretensioners may fail to activate properly during a crash.
What the fix does
Ford will mail instructions to bring your vehicle to a Ford dealer. The dealer will check the seat belt assembly production date and replace it if it falls within the affected range.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The panoramic roof panel may not be properly bonded to the vehicle body, potentially causing wind noise, water leaks, or the roof panel to separate from the vehicle.
What the fix does
Dealers will remove, clean, and reinstall the panoramic roof panel to restore proper bonding.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A component inside the door latches can break, causing doors to fail to latch or appear closed when they are actually unsecured.
What the fix does
Dealers will replace the door latches with an improved part at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The brake hydraulic control unit pump may contain metallic debris, potentially affecting the electronic stability control system's ability to function properly.
What the fix does
Dealers will replace the brake hydraulic control unit pump at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The brake hydraulic control unit may contain metal particles that can block a valve, reducing electronic stability control and brake system performance without warning.
What the fix does
The dealer will remove and replace the brake hydraulic control unit.
Summarized — see the official notice for exact wording, dates, and contacts.