NHTSA (USA)High Risk
At a glance
What can fail
The front door latch pawl may crack, which can prevent the front door from latching properly.
This page covers 19 recalls, 124 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2014 Ford Transit Connect.
23–24 mpg combined
9.8–10.2 L/100km
Special Purpose Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
The dominant complaint pattern for the 2014 Ford Transit Connect centers on structural and door-related issues, with latch and lock failures close behind. Owners frequently report sliding doors opening unexpectedly while driving, with the rear passenger-side sliding door latch cited most often as the failure point. Interior seating hardware also draws complaints, particularly the middle bench seat getting stuck and refusing to fold or unfold reliably. The latch and lock category echoes similar themes, doors not latching properly or releasing without input. The backup camera is a notable secondary complaint, with owners describing the image flipping upside down, displaying static, or cutting out entirely, sometimes intermittently at first before becoming a consistent failure.
124
Total Complaints
3
Crash-Related
1
Fire-Related
2
With Injuries
By System
The 2014 Ford Transit Connect has 19 recalls, the most serious being a panoramic roof glass panel that can detach while driving, and fuel lines that can wear against each other or route incorrectly and leak, raising the risk of fire.
On 1.6L turbocharged models, low coolant can cause the cylinder head to crack and leak oil onto hot engine components, also a fire risk. The shifter cable bushing on 2.5L models can degrade or fall off, leaving the vehicle unable to shift into the intended gear and potentially moving in an unexpected direction. Door latches are a recurring issue: front latches can crack and fail to hold doors closed while driving, and prior repair attempts on some of these latch defects did not fully resolve the problem. Cargo van models have a separate concern where the plastic sliding door panel can separate from the vehicle in motion. The upper seatbelt anchor bolts may have been undertightened at the factory and can loosen over time, weakening restraint in a crash. Rounding out the list, the instrument cluster may fail to display warning lights on some vehicles, and a missing label on the brake fluid reservoir cap could lead someone to add the wrong fluid, damaging brake seals and extending stopping distances.
At a glance
What can fail
The front door latch pawl may crack, which can prevent the front door from latching properly.
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Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will inspect the front door latches and replace them if needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting shift control.
What the fix does
Dealers will replace the worn bushing and install a protective cap over the cable bushing at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The panoramic roof glass may not be securely attached and can loosen over time, causing wind noise and water leaks. In extreme cases, the glass could separate from the vehicle entirely.
What the fix does
A Ford dealer will remove the panoramic roof glass, clean it, and reinstall it to ensure proper attachment.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The adhesive bonding the panoramic roof panel to the vehicle body may be inadequate, allowing the roof panel to separate from the vehicle.
What the fix does
Dealers will remove, clean, and reinstall the panoramic roof panel at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting gear selection.
What the fix does
Dealers will replace the shifter cable bushing and install a protective cap at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A door latch component may break, making doors hard to close or allowing doors to appear closed when they're actually unsecured.
What the fix does
Dealers will inspect door latches and replace them if needed at no cost. Owners can also check latch date codes online to verify if repair was done correctly.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The panoramic roof panel may not be properly bonded to the vehicle body, potentially causing wind noise, water leaks, or the roof panel to separate from the vehicle.
What the fix does
Dealers will remove, clean, and reinstall the panoramic roof panel to restore proper bonding.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
If the engine starts with too little coolant, the cylinder head can overheat, crack, and leak oil.
What the fix does
Dealers will install a coolant level sensor with supporting hardware and software to monitor coolant levels.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The panoramic roof panel may not be bonded securely enough to the vehicle and could separate or come off while driving.
What the fix does
Dealers will remove the roof panel, clean it, and reinstall it with proper bonding at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The adhesive bonding the panoramic glass roof panel may be weak, potentially allowing water leaks, wind noise, and in severe cases, the panel to detach completely from the vehicle.
What the fix does
Dealers will remove, clean, and reinstall the panoramic roof panel to ensure it bonds properly to the vehicle.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A component inside the door latches can break, causing doors to fail to latch or appear closed when they are actually unsecured.
What the fix does
Dealers will replace the door latches with an improved part at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue prevents the instrument panel cluster from displaying information properly, leaving the screen blank and disabling warning chimes, messages, and warning lights.
What the fix does
Dealers will update the instrument panel software at no cost to restore normal cluster operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The instrument cluster may fail to display safety warning lamps and messages or sound chimes when you first turn on the ignition key.
What the fix does
Dealers will reprogram your instrument cluster to restore proper warning lamp and chime operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The upper seat belt bolts may not have been tightened properly at the factory, causing them to gradually loosen over time.
What the fix does
Dealers will replace the original seat belt fasteners with new ones that are properly tightened.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump may fail due to improper nickel plating on internal components.
What the fix does
Dealers will replace the fuel pump at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The sliding door panel may not be properly bonded to the vehicle due to weak adhesion between the plastic panel and paint primer, risking separation while driving.
What the fix does
Dealers will reinstall the door panel using proper materials at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel and vapor lines in the engine compartment may have been installed incorrectly, allowing them to contact each other.
What the fix does
Dealers will inspect the fuel line routing and replace it if routed incorrectly, rerouting it to prevent contact.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Fuel lines may be routed incorrectly and wear over time, potentially leaking fuel. A fuel leak near an ignition source could cause a fire.
What the fix does
Dealers will inspect the fuel line routing and correct it if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The brake reservoir cap lacks required labeling that tells owners which brake fluid type to use, violating federal brake system standards.
What the fix does
Dealers will replace the brake reservoir cap with a properly labeled one at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
