NHTSA (USA)Medium Risk
At a glance
What can fail
This page covers 11 recalls, 65 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2015 Ford Transit Connect.
23–25 mpg combined
9.4–10.2 L/100km
Special Purpose Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Complaints about the 2015 Ford Transit Connect cluster most heavily around structural issues and powertrain behavior. On the structure side, owners frequently describe door and body panel separation, with water intrusion reported as a result of gaps opening up around panels and seals. Latch and lock problems come up repeatedly as well, with owners describing doors that fail to latch properly or behave unpredictably. Powertrain complaints cover a range of symptoms including rough running and transmission-related concerns. A smaller but notable group of reports describes backup camera systems intermittently dropping out or activating on their own, and a few owners mention the speedometer failing to display vehicle speed while driving.
65
Total Complaints
3
Crash-Related
3
With Injuries
By System
The 2015 Ford Transit Connect has 11 recalls, the most serious involving a shifter cable bushing that can degrade or detach, leaving the vehicle unable to shift into the intended gear and potentially rolling in an unexpected direction. A separate but equally serious concern affects models with the 1.6L turbocharged engine: if the coolant level runs low, the cylinder head can overheat and crack, leaking oil onto hot engine components and raising the risk of a fire.
Door latches account for several recalls. A front door latch pawl can crack and prevent the door from closing, a separate latch component can break and leave a door appearing closed when it is not, and a prior repair attempt on related latch issues may not have been completed correctly in all cases. Any of these conditions can allow a door to swing open while driving.
On the structural side, vehicles equipped with the panoramic fixed-glass vista roof may have an inadequate bond between the glass panel and the body, which can eventually cause the panel to separate from the vehicle while in motion. The instrument cluster can also fail entirely, leaving the driver without warnings for low tire pressure or a disabled airbag. The rearview camera, on equipped vehicles, may display a distorted, inverted, or blank image when reversing.
At a glance
What can fail
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
The rearview camera may show a distorted, inverted, or blank image when you shift into reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front door latch pawl may crack, which can prevent the front door from latching properly.
What the fix does
Dealers will inspect the front door latches and replace them if needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting shift control.
What the fix does
Dealers will replace the worn bushing and install a protective cap over the cable bushing at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting gear selection.
What the fix does
Dealers will replace the shifter cable bushing and install a protective cap at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A door latch component may break, making doors hard to close or allowing doors to appear closed when they're actually unsecured.
What the fix does
Dealers will inspect door latches and replace them if needed at no cost. Owners can also check latch date codes online to verify if repair was done correctly.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The panoramic roof glass may not be properly attached and can loosen over time, causing wind noise and water leaks. In extreme cases, the glass could separate completely.
What the fix does
Ford dealers will remove, clean, and reinstall the panoramic roof glass to secure it properly.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The panoramic roof panel may not be properly bonded to the vehicle body, potentially causing wind noise, water leaks, or the roof panel to separate from the vehicle.
What the fix does
Dealers will remove, clean, and reinstall the panoramic roof panel to restore proper bonding.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
If the engine starts with too little coolant, the cylinder head can overheat, crack, and leak oil.
What the fix does
Dealers will install a coolant level sensor with supporting hardware and software to monitor coolant levels.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A component inside the door latches can break, causing doors to fail to latch or appear closed when they are actually unsecured.
What the fix does
Dealers will replace the door latches with an improved part at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue prevents the instrument panel cluster from displaying information properly, leaving the screen blank and disabling warning chimes, messages, and warning lights.
What the fix does
Dealers will update the instrument panel software at no cost to restore normal cluster operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump may fail due to improper nickel plating on internal components.
What the fix does
Dealers will replace the fuel pump at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
