This page covers 2 recalls, 95 owner complaints and EPA fuel economy for the 2023 Jeep Grand Cherokee 4xe.
23 mpg combined
10.2 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
Electrical issues dominate what owners of the 2023 Jeep Grand Cherokee 4XE report, making up the largest share of complaints by a wide margin. Owners frequently describe battery failures, both the 12-volt and the plug-in hybrid high-voltage battery, along with various warning lights, unexpected system shutdowns, and charging faults. Powertrain complaints are the next most common, with owners reporting hesitation, jerking, and loss of acceleration during normal driving, sometimes accompanied by a stall that requires a restart. Engine-related reports echo some of these drivability symptoms and include rough running and unexpected power interruptions. A recurring detail across powertrain complaints is a "FORM" message appearing on the infotainment screen alongside the loss of power, which owners associate with the vehicle entering a reduced-function or limp mode.
95
Total Complaints
1
Crash-Related
2
Fire-Related
1
With Injuries
By System
The 2023 Jeep Grand Cherokee 4XE has 2 recalls, both involving fire risks: engine debris can cause the engine to fail or catch fire, and the high-voltage battery can fail internally and ignite whether the vehicle is parked or moving.
The engine defect can cut drive power without warning, raising the risk of a crash in addition to the fire hazard. The battery issue is separate and stems from an internal failure in the high-voltage pack, which can start a fire independent of whether the vehicle is in use.
At a glance
What can fail
Debris inside the engine may cause engine failure, resulting in loss of drive power and possible engine compartment fire.
What the fix does
Dealers will install a software update and replace the engine block or entire engine as needed, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
The high voltage battery can fail internally, potentially causing a vehicle fire while the vehicle is parked or being driven.
What the fix does
Dealers will update the high voltage battery pack software and replace the battery pack assembly if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
