This page covers 5 recalls, 59 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2023 Jeep Grand Cherokee L.
17–21 mpg combined
11.2–13.8 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Suspension complaints dominate the 2023 Jeep Grand Cherokee L's filing record. Owners most frequently describe coil spring problems, with several reporting a rear coil spring fully dislodging from its mounted position, sometimes while the vehicle is parked rather than in motion. A smaller but notable cluster of electrical complaints describes vehicles losing power unexpectedly, with some owners reporting repeated failures affecting engine operation and interior electronics even after dealer visits. Forward collision avoidance rounds out the top reported systems, with owners describing the system activating unexpectedly or behaving inconsistently at highway speeds. An isolated report mentions a sunroof shattering while driving, and another describes a component detaching from the brake pedal assembly and causing an abrupt loss of braking. The coil spring dislodgement pattern, where the spring comes out intact rather than breaking, is the most distinctive complaint thread in this model year's filings.
59
Total Complaints
2
Crash-Related
2
Fire-Related
By System
The 2023 Jeep Grand Cherokee L has 5 recalls, the most serious involving rear coil springs that can detach from the vehicle while driving and become road debris, raising the risk of a crash.
Two recalls cover side airbag failures. A software error in the occupant restraint controller can cause side airbags to deploy late in a side-impact crash, reducing the protection they provide. Separately, a loose connector on the front seat side airbags can prevent them from deploying at all during a crash. The second-row head restraints may also fail to lock in the upright position, meaning they can move freely instead of staying in place to support an occupant's head and neck in a collision. On the visibility side, the blower motor can fail and take the windshield defrost and defog system down with it, leaving the driver unable to clear frost or condensation from the glass in cold or humid conditions.
At a glance
What can fail
A software error in the air bag control module may prevent the side air bags from deploying quickly enough during a side-impact crash.
What the fix does
Dealers will update the air bag control module software at no cost to you.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear coil springs may be incorrectly installed and detach from the vehicle during driving.
What the fix does
Dealers will inspect and repair the rear coil spring assembly at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The second-row seat head restraints may not stay locked in the upright position, which could fail to protect occupants in a crash.
What the fix does
Dealers will inspect and replace both second-row seat head restraints as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The blower motor may fail, making the defrosting and defogging system stop working and leaving the windshield unable to clear fog or frost.
What the fix does
Dealers will inspect the blower motor and replace it if needed at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The connector for the front seat side air bags may not be properly secured, which could prevent the air bags from deploying in a side impact crash.
What the fix does
Dealers secure the connector to ensure the side air bags will deploy properly if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
