NHTSA (USA)High Risk
At a glance
What can fail
This page covers 7 recalls, 29 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2024 Jeep Grand Cherokee L.
17–21 mpg combined
11.2–13.8 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
For the 2024 Jeep Grand Cherokee L, the most concentrated complaint activity involves the forward collision avoidance system and the engine. On the driver assistance side, owners frequently report false forward collision warnings triggering without an actual obstacle present, and some describe the automatic emergency braking activating unexpectedly at highway speeds. Engine complaints center on stalling, rough running, and unexpected power loss, sometimes accompanied by warning lights. The electrical system draws a smaller but notable share of reports, owners describe warning lights illuminating together in clusters, loss of power steering assist, instrument cluster irregularities, and in a few cases the vehicle failing to shift into gear or shut off normally. Active lane keeping also shows up across multiple reports, with owners noting the system drops out at startup and occasionally flags a service message that clears on its own after a restart.
29
Total Complaints
1
Crash-Related
By System
The 2024 Jeep Grand Cherokee L has 7 recalls, the most serious involving radiator crossmember bolts that may not be properly secured, which can cause airbags to fire incorrectly and fuel to leak in a crash, raising the risk of fire and injury.
Two additional recalls affect airbag performance. A software error in the occupant restraint controller can delay side airbag deployment in a crash, and a loose connector at the front seat side airbags can prevent them from deploying at all. Together, these mean that in a collision, the airbags passengers depend on most may either fire too late or not fire at all. Separately from the airbag electronics, second-row head restraints may not lock in the upright position, leaving rear occupants with less neck protection in a crash.
On the software and display side, a transmission gear selection error can cause the gear indicator to go blank, leaving the driver without a reliable readout of which gear is engaged and raising the risk of unintended rollaway. The instrument panel cluster can also display the wrong vehicle speed due to a software fault, so the driver may not know how fast the vehicle is actually traveling. The rearview camera can also fail to display an image when reversing, reducing visibility behind the vehicle.
At a glance
What can fail
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
A software error prevents the transmission gear selection indicator from displaying on the dashboard, so you cannot see which gear is selected.
What the fix does
Dealers will update the shifter module software at no cost to restore the gear selection indicator display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the air bag control module may prevent the side air bags from deploying quickly enough during a side-impact crash.
What the fix does
Dealers will update the air bag control module software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The second-row seat head restraints may not stay locked in the upright position, which could fail to protect occupants in a crash.
What the fix does
Dealers will inspect and replace both second-row seat head restraints as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera module contains incorrect software that may prevent the rearview camera image from displaying on the vehicle's screen.
What the fix does
Dealers will update the rearview camera module software at no cost to restore the camera image display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Radiator crossmember bolts may not be properly secured, potentially causing airbags to deploy incorrectly or fuel to leak during a crash.
What the fix does
Dealers will inspect the crossmember bolts and secure them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The connector for the front seat side air bags may not be properly secured, which could prevent the air bags from deploying in a side impact crash.
What the fix does
Dealers secure the connector to ensure the side air bags will deploy properly if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the instrument panel cluster may cause the speedometer to display an incorrect vehicle speed.
What the fix does
Dealers will inspect and update the instrument panel cluster software as needed at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.