This page covers 6 recalls, 359 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2017 Jeep Grand Cherokee.
17–21 mpg combined
11.2–13.8 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
4/5 Overall
NHTSA 5-Star Safety Rating
The dominant pattern in 2017 Jeep Grand Cherokee complaints centers on the powertrain and engine. Owners frequently report sudden and repeated power loss while driving, often describing the vehicle entering limp mode, a reduced-power state, sometimes at highway speeds and with little warning. Many describe the transmission hesitating or refusing to engage, with the gear indicator flashing and the check engine light illuminating. Restarting the vehicle temporarily restores power in a number of these accounts, though the problem recurs. On the engine side, owners report head gasket failures and rocker arm damage, with some noting oiling-related issues as the suspected cause of the latter. The electrical system rounds out the most-reported categories, though at lower volume. The power loss complaints are the clearest recurring thread, with multiple owners describing coasting to the shoulder after the vehicle suddenly cut out in traffic.
359
Total Complaints
25
Crash-Related
3
Fire-Related
15
With Injuries
By System
The 2017 Jeep Grand Cherokee has 6 recalls, the most serious affecting 3.0L EcoDiesel models: a cracked EGR cooler can ignite coolant vapor inside the intake manifold, raising the risk of an engine fire.
Three other recalls also apply exclusively to EcoDiesel-equipped vehicles. A failing high-pressure fuel pump can shed debris through the fuel system, starving the engine of fuel and cutting drive power without warning. Separately, a crankshaft position sensor tone wheel can delaminate and cause the engine to stall unexpectedly. There is also a software issue where the cruise control system may fail to disengage, holding or increasing vehicle speed even when the driver attempts to cancel it.
On the structural side, two recalls address the tow hooks and tow eye brackets. Fasteners on these brackets may not have been tightened to spec, allowing the hardware to detach from the vehicle while driving and become a road hazard.
At a glance
What can fail
The crankshaft position sensor tone wheel may separate into layers, causing the engine to lose synchronization of fuel injector timing and camshaft operation, which can result in engine stall.
What the fix does
Dealers will reprogram the powertrain control module software to restore proper engine operation at no cost.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high pressure fuel pump can fail and release debris into the fuel system, which may block fuel flow and cause the engine to stall.
What the fix does
Dealers will replace the fuel pump and inspect and replace other fuel system parts if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The EGR cooler may crack, allowing heated vaporized coolant to enter the EGR system. This mixture can combust inside the intake manifold.
What the fix does
Dealers will replace the EGR cooler and inspect and replace the intake manifold if needed, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A wiring short circuit can prevent cruise control from disengaging. When engaged, you may not be able to turn it off by braking or using manual controls, causing the vehicle to maintain speed or accelerate unexpectedly.
What the fix does
Dealers will update the engine or powertrain control module software at no cost to fix the cruise control disengagement issue.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear tow hook bracket or tow eye bracket may be loose, potentially affecting towing capability.
What the fix does
Dealers will confirm both tow hook bracket bolts are properly tightened at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fasteners securing the tow hook or tow eye bracket may not be tight enough. A loose bracket could separate from the vehicle while driving or during towing, risking injury or property damage.
What the fix does
Dealers will inspect both tow hook bracket fasteners and tighten them to the correct specification.
Summarized — see the official notice for exact wording, dates, and contacts.
