This page covers 4 recalls and 76 owner complaints for the 2010 Lexus Hs 250.
Suspension and brakes are the two dominant complaint areas owners report for the 2010 Lexus HS 250. Suspension complaints lead the pack, with owners describing handling instability, pulling, and steering that feels loose or unresponsive while driving. Brake complaints are nearly as prominent, and the descriptions are consistent across multiple reports: owners say the pedal either goes stiff and requires unusually heavy pressure to slow the car, or it travels too far toward the floor with little stopping response. Several owners describe the vehicle continuing forward or swerving despite brake pedal input. Electrical system complaints round out the top three, though at a lower volume. A smaller number of reports mention drivetrain issues, including one describing a transaxle failure that left the vehicle unable to move under its own power.
76
Total Complaints
9
Crash-Related
3
With Injuries
By System
The 2010 Lexus HS 250h has 4 recalls, the most serious being a hybrid transaxle component that can short circuit and cut drive power partially or completely, leaving the driver unable to accelerate or maintain speed.
The remaining three recalls all address the same rear suspension issue and can be treated as one problem. The rear suspension arms, also called rear tie rods, have adjusting lock nuts that may not have been tightened correctly during a prior service visit. When this happens, the arm develops unwanted movement, which allows rust and wear to work into the threads over time until the tie rod fails outright. Because the rear tie rod helps keep the rear wheels pointed in the right direction, a failure can cause the back of the car to drift or snap out of line, leading to a loss of vehicle control.
At a glance
What can fail
A component in the hybrid transaxle assembly may short circuit, reducing or completely cutting off power to move the vehicle.
What the fix does
Dealers will replace the hybrid transaxle assembly at no cost to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Rear suspension arms have lock nuts that may be loose after service. This can damage threads, cause rust, and lead to arm failure, making the vehicle's alignment suddenly change.
What the fix does
Dealers will replace both rear suspension arms and seal the lock nuts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Rear tie rod adjustment nuts may be improperly tightened during service, allowing unwanted movement and rust that damages threads. The tie rod can eventually fail, causing sudden alignment changes.
What the fix does
Dealers will inspect rear tie rods and replace any with rust or corrosion on adjustment threads. All tie rods will be coated with epoxy to prevent future damage.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Rear wheel alignment nuts may be improperly tightened during service, causing the rear tie rod to loosen, rust, and fail. A failed rear tie rod causes sudden loss of wheel alignment.
What the fix does
Dealers will inspect and tighten the rear tie-rod nut, replace any loose tie rods, and install service instructions to prevent improper tightening.
Summarized — see the official notice for exact wording, dates, and contacts.
