This page covers 3 recalls, 31 owner complaints and NHTSA crash-test ratings for the 2019 Lexus Rx350.
The 2011 to 2019 Lexus RX350 received an overall rating of 4 out of 5 stars in NHTSA's New Car Assessment Program for US-market vehicles. In frontal crash testing, it earned 4 stars. Side crash protection was rated at 5 stars, while the side pole test also received 5 stars. Rollover resistance was rated 4 stars. NHTSA applies these ratings across model years until a significant redesign occurs, so this rating covers the entire 2011 to 2019 range.
4/5 Overall
NHTSA 5-Star Safety Rating
For the 2019 RX350, the bulk of complaints cluster around the fuel and propulsion system, with owners frequently describing unintended acceleration, most commonly at low speeds during parking or slow maneuvering. Several owners report the vehicle surging forward without deliberate throttle input, in some cases resulting in contact with objects. The vehicle speed control system draws a smaller but notable group of reports centered on the automatic emergency braking activating unexpectedly at highway speeds, with no obstacle present, accompanied by warning lights and audible alerts. A handful of owners also describe brake-related issues, particularly rotors warping repeatedly under normal driving conditions, causing pedal pulsation and vibration during braking.
31
Total Complaints
1
Crash-Related
1
With Injuries
By System
The 2019 Lexus RX350 has 3 recalls, the most serious being a fuel pump that can fail while driving, causing the engine to stall without warning and raising the risk of a crash.
A separate fuel system concern involves a transport hook that may not have been removed from the fuel filler pipe area before the vehicle left the factory. In a rear-end collision, that hook can puncture or damage the filler pipe, creating a fuel leak and raising the risk of fire. On the fuel pump issue, prior repair attempts did not fully resolve the problem, and the defect affects a wide range of Toyota and Lexus vehicles from this era, so the remedy has been addressed through more than one service campaign.
At a glance
What can fail
A rear transport hook used during manufacturing may remain on the vehicle after sale. This hook can compromise fuel system integrity and safety.
What the fix does
Dealers will inspect your vehicle and remove the transport hook if present, at no cost to you.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The low-pressure fuel pump inside the fuel tank may fail, potentially stopping fuel delivery to the engine.
What the fix does
Dealers will replace the fuel pump assembly with an improved version at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The low-pressure fuel pump inside the fuel tank may fail, potentially affecting fuel delivery to the engine.
What the fix does
Dealers will replace the fuel pump at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
