The 2021 Mercedes-Benz CLA 250 has 4 recalls, the most serious involving a potentially missing anchor bar in the right-rear ISOFIX child seat bracket, which can prevent a child safety seat from being properly secured.
Two recalls affect the vehicle's automatic emergency call system. A software issue can disable the eCall function entirely, preventing occupants from reaching emergency services after a crash, while a separate fault can cause the system to transmit the wrong location to emergency responders. On the visibility side, a software bug in the MBUX multimedia system can cause the backup camera display to go black or restart on startup, leaving the driver without a rear view when reversing.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The MBUX multimedia system software may cause the display to go black or restart after startup, preventing the rearview camera image from displaying properly.
What the fix does
A dealer will update the multimedia system software, or you can receive the update over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right-rear child seat ISOFIX anchor bracket may be missing its right-side anchoring bar, preventing secure child seat installation.
What the fix does
Dealers will inspect the right-rear ISOFIX bracket and replace it if needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
