2018 Mercedes-Benz Sprinter 2500 Recalls & Complaints

The 2018 Mercedes-Benz Sprinter 2500 has 9 recalls, the most serious involving a hood latch that can work loose while driving and allow the hood to fly open, blocking the driver's view of the road.

Two recalls address occupant safety. The rear side windows may be single-pane glass rather than laminated glass, meaning they can fail to retain rear passengers during a side impact or rollover. Separately, the airbag system on some vehicles may not have been activated after assembly, leaving occupants without airbag protection in a crash. On the steering side, the hydraulic power steering return hose can detach at its connection, causing a sudden loss of steering assist and spilling fluid onto the road. Door hardware is also affected: the right-side door latches may have been built with incorrect components and can become inoperable even after being electronically unlocked, trapping occupants inside following a crash. Two spare tire label recalls round out the list, one where the maximum speed is printed in kilometers per hour only and another where the label was not affixed at all, either of which can lead a driver to run the spare at unsafe speeds. Some vehicles also left the assembly plant without a final inspection of safety-critical fasteners, leaving the specific risk undefined.