NHTSA (USA)High Risk
At a glance
What can fail
The 2018 Mercedes-Benz Sprinter 2500 has 9 recalls, the most serious involving a hood latch that can work loose while driving and allow the hood to fly open, blocking the driver's view of the road.
Two recalls address occupant safety. The rear side windows may be single-pane glass rather than laminated glass, meaning they can fail to retain rear passengers during a side impact or rollover. Separately, the airbag system on some vehicles may not have been activated after assembly, leaving occupants without airbag protection in a crash. On the steering side, the hydraulic power steering return hose can detach at its connection, causing a sudden loss of steering assist and spilling fluid onto the road. Door hardware is also affected: the right-side door latches may have been built with incorrect components and can become inoperable even after being electronically unlocked, trapping occupants inside following a crash. Two spare tire label recalls round out the list, one where the maximum speed is printed in kilometers per hour only and another where the label was not affixed at all, either of which can lead a driver to run the spare at unsafe speeds. Some vehicles also left the assembly plant without a final inspection of safety-critical fasteners, leaving the specific risk undefined.
At a glance
What can fail
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The hydraulic hoses that return fluid from the power steering system may come loose at their connection points during normal driving, causing steering fluid to leak out.
What the fix does
Dealers will inspect the power steering return line connections and tighten or repair them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The spare tire label shows the maximum speed in kilometers per hour (55 kph) instead of miles per hour (34 mph), which could cause confusion about safe driving speed with the spare tire installed.
What the fix does
Dealers will replace the spare tire label with one showing the correct maximum speed in miles per hour at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The spare tire may be missing its label that shows the maximum safe speed for that tire.
What the fix does
A dealer will attach the speed limitation label to your spare wheel at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The airbag systems may not have been activated during manufacturing, so the airbags might not deploy in a crash.
What the fix does
Dealers will check if airbag systems are activated and activate them if needed, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Vehicles missed final quality inspection at the reassembly plant, leaving safety-related parts and bolt connections unchecked. Unknown safety risks may exist.
What the fix does
Vehicle returns to reassembly plant for complete inspection and any needed repairs at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The screw holding the upper hood catch may not be tight enough, allowing the hood to open while driving due to speed, wind, or road conditions.
What the fix does
Dealers will inspect and tighten the hood catch screw as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Rear side windows may be single-pane safety glass instead of laminated safety glass, which provides less protection in impact or breakage.
What the fix does
Dealers will replace the single-pane rear side windows with laminated safety glass at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Some 2018-2019 Mercedes-Benz Sprinter and Metris vehicles skipped the final quality inspection at the plant, leaving safety-critical parts and bolts potentially unchecked.
What the fix does
Dealers will perform the final quality inspection of safety-relevant parts and bolt connections at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right-side door latches may have incorrect internal components, preventing the doors from opening from inside or outside when electronically unlocked.
What the fix does
Dealers will inspect the right-side door locks and replace them if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.