NHTSA (USA)Medium Risk
At a glance
What can fail
The instrument cluster brightness cannot be adjusted and may appear too bright under certain lighting conditions, failing to meet federal display standards.
This page covers 7 recalls and 35 owner complaints for the 2022 Mercedes-Benz Sprinter 2500.
Complaints about the 2022 Sprinter 2500 spread across several systems, with the electrical system and forward collision avoidance drawing the most reports. On the electrical side, owners describe instrument cluster failures where the speedometer, fuel gauge, RPM readout, and odometer all go dark simultaneously, leaving the driver with no dashboard information. The forward collision avoidance complaints center on the crosswind assist feature, which owners say engages abruptly and overcorrects, several describe the vehicle swerving or braking sharply enough to create a hazard rather than prevent one. Engine complaints are fewer but present. A handful of owners also report a power steering hose that is too short from the factory, causing it to work loose under normal driving and resulting in sudden loss of power steering assist.
35
Total Complaints
1
Crash-Related
1
With Injuries
By System
The 2022 Mercedes-Benz Sprinter 2500 has 7 recalls, the most serious being a fuel pump that can shut down without warning and cut drive power while the vehicle is moving.
Two structural recalls cover bonding and fastening failures: windows and interior lashing rails may not be adequately bonded to the body and can detach in a crash, and a partition wall that is missing bolts can also break free during a collision, both raising the risk of injury to occupants or cargo. On the drivetrain side, vehicles with a 7-speed automatic transmission and manual parking brake have a transmission parking pawl that can wear and fail to engage, allowing the vehicle to roll away when parked. A separate wiring concern affects vehicles equipped with electrically adjustable front swivel seats, where incorrectly installed harnesses can prevent the front side airbags from deploying in a crash. Two instrument cluster recalls round out the list: the display can go completely blank at startup, leaving the driver without speed, fuel, or warning information, and separately, the cluster brightness may be stuck at full intensity and difficult to read in low-light conditions.
At a glance
What can fail
The instrument cluster brightness cannot be adjusted and may appear too bright under certain lighting conditions, failing to meet federal display standards.
Looking to upgrade?
Find accessories for your 2022 MERCEDES-BENZ SPRINTER 2500 at Amazon.
We may earn a commission for purchases made through these links.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will update the instrument cluster software at no cost to restore proper brightness adjustment functionality.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The partition wall separating the cab from the cargo area may be missing bolts, which could cause it to detach during a crash.
What the fix does
Dealers will inspect the partition wall and secure any loose bolts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The topcoat paint formula may not bond windows and interior lashing rails securely to the vehicle body.
What the fix does
Dealers will inspect paint adhesion and repair as needed at no cost. Vehicle repurchase may be offered depending on damage extent.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump may shut down unexpectedly, causing a loss of engine power while driving.
What the fix does
The dealer will replace the fuel pump at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The instrument cluster may fail to display any information when you start the vehicle.
What the fix does
Dealers will update the instrument cluster software at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wiring for the electrically adjustable front swivel-seats may have been installed incorrectly and could become damaged, preventing the front side air bags from deploying properly.
What the fix does
Dealers will inspect the wiring harnesses and reattach them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The guide bushing on the parking pawl may wear out over time, preventing the parking brake from fully engaging and allowing the vehicle to roll away.
What the fix does
Dealers will update the software in the electronic stability, transmission control, direct select, and electronic ignition switch control units at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.