The 2023 Mercedes-Benz Tourrider Business has 4 recalls, the most serious being a driver's seat backrest that may lack a required stop bracket, allowing it to fold forward in a crash and increase the risk of injury to the driver.
Two other recalls affect passengers directly. The 120-volt passenger outlets may not be properly secured and can detach from the wall, creating a shock risk for anyone who contacts the exposed wiring. On vehicles equipped with BraunAbility wheelchair lifts, the outer barrier can deploy unexpectedly, leaving the lift platform unable to securely retain a wheelchair during loading or unloading. The fourth recall involves the roof hatch handle, which can break and prevent or delay occupants from getting out through the emergency exit when they need to.