The 2023 Mercedes-Benz Tourrider Business has 4 recalls, the most serious being unsecured 120-volt passenger outlets that can detach and deliver an electric shock, alongside a driver's seat backrest that can fold forward in a crash due to a missing bracket.
On the accessibility side, vehicles equipped with BraunAbility wheelchair lifts have a recall covering an outer barrier that can deploy at the wrong time, leaving a wheelchair without a secure edge on the lift platform and raising the risk of injury to the person using the lift. There is also a structural safety concern: the roof hatch handle can break, which could prevent or delay passengers from getting out through the emergency roof exit if they need to evacuate the coach quickly.
At a glance
What can fail
The bracket that stops the driver's seat backrest from moving too far back may not be installed, affecting seat safety.
What the fix does
Daimler Coaches will inspect the driver's seat and install the missing bracket if needed, at no cost.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The roof hatch handle may break, which could prevent the hatch from being opened in an emergency.
What the fix does
The dealer will replace the roof hatch handle at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair lift's outer barrier may deploy unexpectedly on certain 2022-2024 Mercedes Benz Tourrider Business and Premium vehicles with BraunAbility lifts.
What the fix does
Dealers will relocate the ground sensing pressure switch at no cost to fix the barrier deployment issue.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The 120-volt passenger outlets may not be properly secured, which can cause them to detach from the coach.
What the fix does
Dealers will install a cavity socket with a quadruple screw connection to secure the outlets.
Summarized — see the official notice for exact wording, dates, and contacts.
