The 2024 Mercedes-Benz Tourrider Business has 4 recalls, the most serious being a driver's seat backrest that may lack a required stop bracket and can fold forward in a crash, increasing the risk of injury to the driver.
The passenger cabin carries two additional safety concerns. The 120-volt passenger outlets may not be properly secured and can detach, creating a shock hazard for passengers. On vehicles equipped with BraunAbility wheelchair lifts, the outer barrier can deploy unexpectedly, leaving the platform unable to properly retain a wheelchair and raising the risk of injury to lift occupants. There is also a structural concern: the roof hatch handle can break, which could prevent or delay passengers from exiting the bus in an emergency.
At a glance
What can fail
The bracket that stops the driver's seat backrest from moving too far back may not be installed, affecting seat safety.
What the fix does
Daimler Coaches will inspect the driver's seat and install the missing bracket if needed, at no cost.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The roof hatch handle may break, which could prevent the hatch from being opened in an emergency.
What the fix does
The dealer will replace the roof hatch handle at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair lift's outer barrier may deploy unexpectedly on certain 2022-2024 Mercedes Benz Tourrider Business and Premium vehicles with BraunAbility lifts.
What the fix does
Dealers will relocate the ground sensing pressure switch at no cost to fix the barrier deployment issue.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The 120-volt passenger outlets may not be properly secured, which can cause them to detach from the coach.
What the fix does
Dealers will install a cavity socket with a quadruple screw connection to secure the outlets.
Summarized — see the official notice for exact wording, dates, and contacts.
