The 2023 Mercedes-Benz Tourrider Premium has 4 recalls, the most serious involving a wheelchair lift whose outer barrier can deploy without warning, potentially failing to retain the wheelchair and putting lift occupants at risk of falling.
The driver's seat also has a concern: a bracket that locks the seat backrest in place may not have been installed, allowing the backrest to fold forward in a crash and expose the driver to greater injury. On the passenger side, 120-volt outlets throughout the cabin may not be properly secured and can detach from their mounting points, creating a shock hazard for anyone who contacts the exposed fitting. There is also a structural safety issue: the roof hatch handle can break, which could slow or prevent occupants from escaping through the emergency roof exit when time is critical.
At a glance
What can fail
The bracket that stops the driver's seat backrest from moving too far back may not be installed, affecting seat safety.
What the fix does
Daimler Coaches will inspect the driver's seat and install the missing bracket if needed, at no cost.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The roof hatch handle may break, which could prevent the hatch from being opened in an emergency.
What the fix does
The dealer will replace the roof hatch handle at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair lift's outer barrier may deploy unexpectedly on certain 2022-2024 Mercedes Benz Tourrider Business and Premium vehicles with BraunAbility lifts.
What the fix does
Dealers will relocate the ground sensing pressure switch at no cost to fix the barrier deployment issue.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The 120-volt passenger outlets may not be properly secured, which can cause them to detach from the coach.
What the fix does
Dealers will install a cavity socket with a quadruple screw connection to secure the outlets.
Summarized — see the official notice for exact wording, dates, and contacts.
