The 2023 Mercedes-Benz Tourrider Premium has 4 recalls, with the most serious involving a wheelchair lift that can deploy its outer barrier unexpectedly, potentially failing to retain a wheelchair on the platform and raising the risk of injury to lift users.
On the seating side, the driver's seat backrest may be missing a bracket that holds it upright, and in a crash the backrest can fold forward onto the driver. The 120-volt passenger outlets may not be properly secured and can detach from their housings, exposing live electrical contacts that can shock passengers. The fourth recall involves the roof hatch emergency handle, which can break and prevent or delay occupants from exiting the vehicle when they need to.
At a glance
What can fail
The bracket that stops the driver's seat backrest from moving too far back may not be installed, affecting seat safety.
What the fix does
Daimler Coaches will inspect the driver's seat and install the missing bracket if needed, at no cost.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The roof hatch handle may break, which could prevent the hatch from being opened in an emergency.
What the fix does
The dealer will replace the roof hatch handle at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair lift's outer barrier may deploy unexpectedly on certain 2022-2024 Mercedes Benz Tourrider Business and Premium vehicles with BraunAbility lifts.
What the fix does
Dealers will relocate the ground sensing pressure switch at no cost to fix the barrier deployment issue.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The 120-volt passenger outlets may not be properly secured, which can cause them to detach from the coach.
What the fix does
Dealers will install a cavity socket with a quadruple screw connection to secure the outlets.
Summarized — see the official notice for exact wording, dates, and contacts.
