The 2024 Mercedes-Benz Tourrider Premium has 4 recalls, the most serious involving the BraunAbility wheelchair lift, where the outer barrier can deploy without warning and fail to retain a wheelchair on the platform.
A second safety equipment concern involves the driver's seat: a bracket that keeps the backrest from folding forward may not have been installed, meaning in a crash the seat back can collapse and increase the risk of injury to the driver. The 120-volt passenger outlets throughout the cabin may also not be properly secured and can detach, creating a shock hazard. The roof hatch emergency handle can break, which could slow or prevent evacuation if passengers need to exit through the roof in an emergency.
At a glance
What can fail
The bracket that stops the driver's seat backrest from moving too far back may not be installed, affecting seat safety.
What the fix does
Daimler Coaches will inspect the driver's seat and install the missing bracket if needed, at no cost.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The roof hatch handle may break, which could prevent the hatch from being opened in an emergency.
What the fix does
The dealer will replace the roof hatch handle at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair lift's outer barrier may deploy unexpectedly on certain 2022-2024 Mercedes Benz Tourrider Business and Premium vehicles with BraunAbility lifts.
What the fix does
Dealers will relocate the ground sensing pressure switch at no cost to fix the barrier deployment issue.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The 120-volt passenger outlets may not be properly secured, which can cause them to detach from the coach.
What the fix does
Dealers will install a cavity socket with a quadruple screw connection to secure the outlets.
Summarized — see the official notice for exact wording, dates, and contacts.
