This page covers 5 recalls, 296 owner complaints and NHTSA crash-test ratings for the 2022 Polestar Polestar 2.
5/5 Overall
NHTSA 5-Star Safety Rating
The dominant pattern in 2022 Polestar 2 complaints centers on the back-over prevention and driver assistance systems, which account by far for the largest share of reports. Owners frequently describe the central display computer resetting mid-drive, and when it does, blind-spot monitoring, lane-keeping, adaptive cruise control, and related sensors go offline for several minutes before coming back. Many owners connect this to over-the-air software updates, particularly around version 5 releases. The electrical system draws the next-largest complaint volume, with owners reporting door locks becoming unresponsive while the vehicle is parked and powered off, sometimes leaving the cabin inaccessible without using the key fob or trunk. A smaller but recurring thread involves post-update acceleration lag, where owners describe a noticeable one-to-two second delay between pressing the accelerator and the car responding from a standstill.
296
Total Complaints
1
Crash-Related
By System
The 2022 Polestar 2 has 5 recalls, the most serious involving two separate risks that can cut drive power or eliminate braking: the one-pedal drive system can lose brake function while coasting downhill, and a battery management module reset can disconnect the high-voltage system entirely.
On the visibility side, three recalls address rearview camera failures where the image can fail to appear when the vehicle is shifted into reverse, leaving the driver with no view of what is behind the car.
At a glance
What can fail
The rearview camera may fail to display an image when the vehicle is shifted into reverse.
What the fix does
Dealers will install a software update at no cost to restore rearview camera display function.
Summarized — see the official notice for exact wording, dates, and contacts.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
While coasting downhill with One Pedal Drive engaged, the vehicle may lose braking ability in certain driving conditions.
What the fix does
A free over-the-air software update fixes the issue. Do not use One Pedal Drive until the update is installed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera image may not appear on the screen when the vehicle is placed in reverse.
What the fix does
Dealers will update the vehicle software at no charge to restore rearview camera display functionality.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The infotainment system software may fail to display the rearview camera image, affecting rear visibility.
What the fix does
Polestar will update the infotainment software over-the-air at no cost to restore camera display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The Battery Energy Control Module microprocessor may reset unexpectedly, causing the high voltage system to disconnect.
What the fix does
Software will be updated by a dealer or through an over-the-air update at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
