This page covers 5 recalls, 296 owner complaints and NHTSA crash-test ratings for the 2022 Polestar Polestar 2.
5/5 Overall
NHTSA 5-Star Safety Rating
The dominant pattern in 2022 Polestar 2 complaints centers on the back-over prevention and driver assistance systems, which account by far for the largest share of reports. Owners frequently describe the central display computer resetting mid-drive, and when it does, blind-spot monitoring, lane-keeping, adaptive cruise control, and related sensors go offline for several minutes before coming back. Many owners connect this to over-the-air software updates, particularly around version 5 releases. The electrical system draws the next-largest complaint volume, with owners reporting door locks becoming unresponsive while the vehicle is parked and powered off, sometimes leaving the cabin inaccessible without using the key fob or trunk. A smaller but recurring thread involves post-update acceleration lag, where owners describe a noticeable one-to-two second delay between pressing the accelerator and the car responding from a standstill.
296
Total Complaints
1
Crash-Related
By System
The 2022 Polestar 2 has 5 recalls, the most serious being a brake failure risk during hill descents using One Pedal Drive, where the vehicle can lose all braking ability and become unable to slow down.
A second powertrain concern involves the battery energy control module, whose microprocessor can reset and cause the high-voltage system to disconnect entirely. When that happens, the car loses drive power without warning, which can leave the driver unable to accelerate out of a dangerous situation or maintain speed in traffic. Three separate recalls cover rearview camera failures caused by software issues in either the camera system itself or the infotainment head unit. In all cases, the result is the same: the camera image does not appear when the driver shifts into reverse, leaving the area directly behind the vehicle invisible on the screen. Because these issues stem from the same practical failure, prior software fixes did not fully resolve the problem across all affected vehicles, leading to multiple repair campaigns addressing the display.
At a glance
What can fail
The rearview camera may fail to display an image when the vehicle is shifted into reverse.
What the fix does
Dealers will install a software update at no cost to restore rearview camera display function.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
While coasting downhill with One Pedal Drive engaged, the vehicle may lose braking ability in certain driving conditions.
What the fix does
A free over-the-air software update fixes the issue. Do not use One Pedal Drive until the update is installed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera image may not appear on the screen when the vehicle is placed in reverse.
What the fix does
Dealers will update the vehicle software at no charge to restore rearview camera display functionality.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The infotainment system software may fail to display the rearview camera image, affecting rear visibility.
What the fix does
Polestar will update the infotainment software over-the-air at no cost to restore camera display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The Battery Energy Control Module microprocessor may reset unexpectedly, causing the high voltage system to disconnect.
What the fix does
Software will be updated by a dealer or through an over-the-air update at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
