The 2020 Porsche Cayenne E-Hybrid has 3 recalls, the most serious being a missing seat back heating element that can prevent the front passenger airbag from deploying in a crash.
The absent heating element throws off the calibration of the passenger seat's occupant classification sensor, which determines whether to deploy the airbag based on who is seated. Without correct calibration, the system may not recognize an adult passenger and leave the airbag inactive when it is needed most. On the charging side, using the compact charging cable with a standard 220V/240V home outlet at the 100% charge setting can draw more current than the outlet can handle, causing the outlet or the cable itself to overheat and potentially start a fire. There is also a visibility concern: the rearview camera may fail to show an image when the vehicle is shifted into reverse, leaving the driver without a view of what is directly behind the vehicle while backing up.
At a glance
What can fail
The rearview camera image may not appear on the display when the vehicle is shifted into reverse, limiting rear visibility.
What the fix does
Dealers will update the driver assistance software at no cost to restore rearview camera display function.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
When charging at 100% using the 220V/240V compact charging cable, some home outlets cannot safely handle the electrical current, causing the outlet or cable to overheat.
What the fix does
Porsche will replace your 220V/240V charging cable with a new one that has a built-in temperature sensor at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The passenger seat back heating element is missing, which can affect how the Occupant Classification System detects and responds to passenger presence.
What the fix does
Dealers will install the passenger seat back heating element at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
