NHTSA (USA)High Risk
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
The 2024 Ram ProMaster has 7 recalls, with the most serious being a fire risk from an overheating radiator fan electrical circuit and, on battery electric models, a software defect that can cause a sudden loss of drive power while the vehicle is in motion.
The electric drive module issue on BEV models involves two related software problems: one affects how the system manages torque, and another can damage the differential housing, both of which can cut power to the wheels without warning. On the structural side, certain vehicles are missing a side door beam, meaning the door provides less protection to occupants in a side-impact collision. Some vehicles were also converted with QRT-Deluxe or QRT-Max wheelchair restraints that may not secure a wheelchair properly, allowing it to shift during transit. The rearview camera on certain trims can fail to display an image when reversing due to a software error in the security gateway module, reducing the driver's view behind the vehicle.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
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Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electrical circuit that controls the radiator fan can overheat, potentially causing the fan to malfunction or fail.
What the fix does
Dealers will replace the cooling fan module and fuse, and provide updated manual documentation and labeling for the power distribution center.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electric drive module software may not properly control torque, causing sudden loss of driving power.
What the fix does
Dealers will update software in multiple control modules and inspect or replace the electric drive module as needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue may damage the differential housing, causing sudden loss of power to the wheels.
What the fix does
Dealers will inspect and replace the electric drive module if needed, and update software in multiple control modules.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the security gateway module may prevent the rearview camera image from displaying on the screen.
What the fix does
Dealers will update the security gateway module software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue in the motor control processor may cause the wheels to lose power under certain conditions.
What the fix does
The motor control processor software will be updated at a dealership to restore normal wheel power.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The side door is missing a reinforcement beam that protects against side-impact crashes. The tire information label lists incorrect seating capacity.
What the fix does
Dealers will install the missing door beam and replace the tire information label with a corrected one.
Summarized — see the official notice for exact wording, dates, and contacts.
