NHTSA (USA)High Risk
At a glance
What can fail
This page covers 10 recalls and 52 owner complaints for the 2022 Ram Promaster.
The dominant complaint pattern for the 2022 Ram ProMaster centers on the forward collision avoidance system and steering. Owners most frequently report the automatic emergency braking or collision warning system activating unexpectedly, false alerts and unintended braking events that catch drivers off guard, particularly in commercial and delivery use. Steering complaints are the second most-reported issue, with owners describing sudden power steering loss that makes the wheel heavy and difficult to turn in either direction. A smaller cluster of brake complaints rounds out the picture. Some owners also describe episodes where multiple warning lights illuminate simultaneously, ABS, hill assist, power steering, and engine warnings all appearing at once, sometimes accompanied by the vehicle stalling, though that pattern appears in a limited number of reports.
52
Total Complaints
1
Crash-Related
1
Fire-Related
By System
The 2022 RAM ProMaster has 10 recalls, the most serious being an overheating radiator fan circuit that raises the risk of a vehicle fire.
Structural safety is also a concern: certain vehicles are missing a side door beam that would normally help protect occupants in a side-impact crash. On vehicles equipped with Rollx wheelchair restraints, the securement hardware can fail to hold the chair in place during transit, allowing it to shift and potentially injure an occupant. Several recalls affect rear visibility: software errors in the radio or security gateway module can prevent the rearview camera image from appearing when the vehicle is shifted into reverse, and on certain Chassis Cab and incomplete vehicles, an incompatible analog camera was installed that cannot function at all. There are also two seatbelt warning system recalls that can be treated as one concern: the driver's seatbelt reminder chime and warning light may fail to activate when the belt is unlatched, or conversely may stay on even when the belt is properly buckled, either way creating confusion about whether the belt is in use. Rounding out the list, a wiring harness connection issue can knock out the left taillight and left turn signal, making the van less visible to traffic behind it and failing to signal turns to other drivers.
At a glance
What can fail
We may earn a commission for purchases made through these links.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electrical circuit that controls the radiator fan can overheat, potentially causing the fan to malfunction or fail.
What the fix does
Dealers will replace the cooling fan module and fuse, and provide updated manual documentation and labeling for the power distribution center.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue may prevent the rearview camera image from displaying when you shift into reverse, which is required by Canadian regulations.
What the fix does
FCA Canada will send you a letter. Take your vehicle to a dealership to have the security gateway module software updated.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the security gateway module may prevent the rearview camera image from displaying on the screen.
What the fix does
Dealers will update the security gateway module software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Radio software may prevent the rearview camera image from displaying on the screen, blocking your view of what's behind the vehicle.
What the fix does
Dealers will update the radio software at no cost, or the update will be delivered wirelessly over-the-air.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The side door is missing a reinforcement beam that protects against side-impact crashes. The tire information label lists incorrect seating capacity.
What the fix does
Dealers will install the missing door beam and replace the tire information label with a corrected one.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wiring harness connecting the left taillight and left turn signal may have a loose connection, causing these lights to stop working.
What the fix does
Dealers will inspect the wiring harness and replace it if needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver seat belt warning light and chime may not activate when the seat belt is unbuckled, failing to alert the driver as designed.
What the fix does
Dealers will inspect and replace the driver seat belt buckle as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver seat belt buckle may not be manufactured correctly, causing the seat belt reminder chime and warning light to stay on even when the seat belt is buckled.
What the fix does
A dealership will inspect the driver seat belt buckle and replace it if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera installed is an analog type that cannot function properly. The vehicle lacks compliant rear visibility equipment required by federal safety standards.
What the fix does
Dealers will replace the analog rearview camera with a digital rearview camera at no cost to the owner.
Summarized — see the official notice for exact wording, dates, and contacts.
