On certain M-series vehicles that had the rear differential replaced during servicing, one-time use bolts holding rear sub-frame may have been inadvertently reused due to missing information in the repair instructions. This could cause the bolts to become loose as they would not achieve sufficient clamping force. A loose sub-frame could affect vehicle handling and stability which could increase the risk of a crash causing injury and/or damage to property.
On certain vehicles, the rear wheel suspension link arms could separate. This could result in loss of vehicle control and cause a crash resulting in injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will replace both suspension link arms and encase them in epoxy to prevent future improper servicing.
On certain vehicles, the suspension fastener torque and/or tightening angle may not have been verified at time of assembly. If fasteners were improperly tightened, they may become loose and fatigue over time or fall out, which could affect vehicle handling and increase the risk of a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
Dealers will inspect the suspect fasteners and replace or tighten them to specification as necessary.
On certain vehicles, the front suspension ball joint could separate from the lower control arm due to corrosion caused by saltwater intrusion. This could result in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will replace lower control arm with an updated version.
On certain vehicles, the front suspension coil springs may be susceptible to corrosion. Over time, corrosion could cause the springs to fail, potentially damaging front tires and causing rapid air loss and/or tire failure, which could increase the risk of a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
Dealers will inspect and repair or replace coil springs as necessary, under a special service campaign.
On certain vehicles, the front suspension coil springs may be susceptible to corrosion. Over time, corrosion could cause the springs to fail, potentially damaging front tires and causing rapid air loss and/or tire failure, which could increase the risk of a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
Dealers will inspect and repair or replace coil springs as necessary.
On certain vehicles, road salt can corrode the front control arms, which may ultimately lead to control arm failure. This could result in a loss of vehicle control, increasing the risk of a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
For 2006-2007 model year vehicles, dealers will replace the front lower control arms if they were not previously replaced under recall 2013-388. For 2008-2012 model year vehicles, dealers will inspect the control arms and either apply an anticorrosion treatment or replace the control arms, as necessary.
On certain vehicles, the front strut mount bearing components may be damaged when a high load is applied to the strut, such as when the vehicle is driven over a large bump. If the vehicle is operated with a damaged bearing, it could cause the upper strut rod assembly to separate, resulting in a loss of vehicle stability which would increase the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will replace the strut mounting bearing with improved ones. If damage is found on the bearing, dealers will also replace the strut and front suspension support sub-assembly.
On certain motorcycles, oil may leak at the rebound damping plug on the rear shock absorber. Oil loss may result in damage to the interior of the shock, and could prevent proper suspension action, and could affect motorcycle stability and cause poor handling which may result in a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
Dealers will update the Suspension Control Unit (SCU) software, and inspect the rebound damping plug. If oil leaks are found present, dealers will replace the rear shock absorber.
On certain vehicles, a bolt that attaches the rear tie-rod to the hub carrier assembly may not have been torqued to specification. This could cause the bolt to loosen, which could result in noise from the rear of the vehicle. Over time, this could lead to separation of the tie-rod from the hub carrier, affecting steering control and increasing the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will inspect tie-rod to hub carrier attaching bolts and will repair as necessary.
Certain vehicles may have been built with front upper control arms with a poor quality weld near the control arm’s bushing. If these welds were to fail, it could cause the upper control arm to deform or separate from the bushing, which could affect steering and directional control of the vehicle, increasing the risk of a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
Dealers will replace the left and right front upper control arms, and perform a realignment.
Certain vehicles may have been built with an improperly welded rear suspension toe link. If the improperly welded toe link were to fracture while the vehicle is in motion, it could result in rear suspension noise, difficulty steering and/or a loss of steering control, which would increase the risk of a crash causing injury and/or damage to property.
On certain vehicles, the nut and bolt holding the strut assembly to the knuckle may not have been tightened properly during the manufacturing process. Over time, this could cause the strut assembly to separate from the knuckle, resulting in a loss of steering control which would increase the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will inspect and replace the nut and bolt holding the strut assembly to the knuckle if found loose.
On certain vehicles, the front suspension coil springs may be susceptible to corrosion. Over time, corrosion could cause the springs to fail, potentially damaging front tires and causing rapid air loss and/or tire failure, which could increase the risk of a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
Dealers will inspect and repair or replace coil springs as necessary.
On certain vehicles, the bracket fastener for the engine block heater may be too long and could contact the front suspension coil spring, causing wear of the protective coating. If left uncorrected, the front suspension coil spring may corrode over time and fail. Should the front coil spring break, the driver could experience a loss of steering control, and a broken coil spring could contact the tire and cause rapid air loss and/or tire failure, which could affect bringing the vehicle to a controlled stop, increasing the risk of a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
Dealers will replace the fastener for the engine block heater bracket and apply corrosion protection to the coil spring.
On certain vehicles, the front suspension coil springs may have been manufactured with an inadequate phosphorous coating, and/or could have low residual stress in the springs. This inadequate coating could lead to cracking due to coil-to-coil contact when the spring is compressed, which would allow the spring to be more susceptible to corrosion. In some instances coil spring breakage could occur. If ignored, broken front coil spring could damage the front tires and cause rapid air loss and/or tire failure, which could affect the driver's ability to bring the vehicle to a controlled stop, increasing the risk of a crash causing injury and/or property damage.
On certain vehicles, the front suspension track bar frame bracket may have been improperly welded during the manufacturing process. As a result, bracket welds may break and allow the bracket to separate from the frame rail. A separated front suspension track bar frame bracket will cause diminished steering response, which could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will inspect the front suspension track bar frame bracket. For vehicles found without a separated front suspension track bar frame bracket and/or cracked weld(s), additional support brackets will be installed. For vehicles found with a separated front suspension track bar frame bracket and/or cracked weld(s), a new front suspension track bar frame bracket will be welded to the frame.
On certain vehicles, the front suspension upper control arms may have been improperly welded during the manufacturing process. This could cause the weld connecting the bushing loop to the upper control arm to break without any warning resulting in a loss of vehicle stability, increasing the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will inspect and replace any defective front suspension upper control arms.
On certain vehicles, the rear suspension lower control arm(s) could fracture due to incorrect heat treatment during manufacturing. A fractured suspension lower control arm could result in a loss of vehicle control and a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
Dealers will inspect, and if necessary, replace the rear lower control arms.
On certain vehicles, the front suspension ball joint could separate from the lower control arm due to corrosion caused by saltwater intrusion. This could result in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will replace lower control arm with an updated version.
