This page covers 5 recalls and 37 owner complaints for the 2023 Audi Q5.
Complaints filed against the 2023 Audi Q5 are led by forward collision avoidance issues, which draw the most reports of any named system. Owners frequently describe the automatic emergency braking activating unexpectedly, sudden, unprompted hard braking at highway speeds with no obstacle present. The electrical system is the next most-reported area, with owners describing the instrument cluster failing to power on at startup, sometimes for minutes at a time, leaving them without speedometer, fuel level, or other basic readouts. A smaller cluster of engine-related reports rounds out the top three. One isolated report describes a vehicle fire, and another mentions an SOS emergency call system malfunction paired with a vibration at idle. The false-braking pattern is the most consistent thread across multiple owners, with several noting the problem couldn't be reproduced during dealer inspection.
37
Total Complaints
6
Crash-Related
1
Fire-Related
1
With Injuries
By System
The 2023 Audi Q5 has 5 recalls, with the most serious being multiple fire risks: engine oil can leak from loose cylinder head cover screws, and the high-voltage battery in plug-in hybrid models can overheat, both raising the risk of fire.
The plug-in hybrid fire concern has been filed across multiple campaigns covering overlapping model years, but the core issue is the same: the high-voltage battery can overheat and potentially ignite. Separately from the battery, the onboard charging system carries its own fire risk, where the charging outlet or cable can overheat during a charge session. There is also a safety equipment concern: the front passenger seat sensor, which determines whether the airbag should deploy or suppress based on who is sitting there, can misclassify the occupant and deactivate the passenger airbag. In a crash, that airbag would not deploy, leaving the front passenger without that protection.
At a glance
What can fail
The screws securing the cylinder head cover may not be properly tightened, which could cause them to loosen over time.
What the fix does
Audi dealers will inspect the screws and replace them as needed at no cost to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery in your vehicle may overheat, creating a potential safety risk.
What the fix does
Dealers will install advanced diagnostic software. Your battery will be replaced if necessary. Repairs are free of charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high-voltage battery may overheat in certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles.
What the fix does
Dealers will install advanced diagnostic software. The battery will be replaced if needed. Repairs are free.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An electrical connection in the front passenger seat's occupant detection system control module may loosen, causing the front passenger air bag to deactivate.
What the fix does
Dealers will replace the passenger seat occupant detection system control module at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
When charging at 100% using the 220V/240V portable charging cable, some home outlets lack sufficient capacity, causing the outlet or cable to overheat.
What the fix does
Dealers will replace the 220V/240V charging cable with a new one equipped with a temperature sensor at no cost. Use only 110V charging or public stations until replacement.
Summarized — see the official notice for exact wording, dates, and contacts.
