This page covers 4 recalls, 17 owner complaints and NHTSA crash-test ratings for the 2024 Audi Q5.
5/5 Overall
NHTSA 5-Star Safety Rating
The dominant complaint pattern for the 2024 Audi Q5 centers on the forward collision avoidance system, which accounts for the large majority of the 17 filed complaints. Owners consistently report that the Pre-Sense automatic emergency braking activates unexpectedly on clear roads with no obstacles present, bringing the vehicle to a sudden stop. Multiple owners describe this happening repeatedly and say the system cannot be permanently disabled, switching it off does not prevent future unwanted activations. The abrupt, unprompted braking creates a rear-end collision risk from following traffic. A small number of complaints mention structural concerns, and one involves a tire issue, but neither approaches the volume of the braking system reports. Several owners note that dealer visits have not resolved the false-activation behavior.
17
Total Complaints
By System
The 2024 Audi Q5 has 4 recalls, with two posing a fire risk: an engine oil leak from loose cylinder head cover screws and a high-voltage battery that can overheat, both of which can lead to a fire.
The charging system also carries a fire concern on plug-in hybrid trims, where an onboard charging cable or outlet can overheat during charging. On the safety equipment side, the front passenger seat sensor can misread the occupant and deactivate the passenger airbag, meaning it will not deploy in a crash and leaves the front passenger without that protection.
At a glance
What can fail
The screws securing the cylinder head cover may not be properly tightened, which could cause them to loosen over time.
What the fix does
Audi dealers will inspect the screws and replace them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
The high-voltage battery in your vehicle may overheat, creating a potential safety risk.
What the fix does
Dealers will install advanced diagnostic software. Your battery will be replaced if necessary. Repairs are free of charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An electrical connection in the front passenger seat's occupant detection system control module may loosen, causing the front passenger air bag to deactivate.
What the fix does
Dealers will replace the passenger seat occupant detection system control module at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
When charging at 100% using the 220V/240V portable charging cable, some home outlets lack sufficient capacity, causing the outlet or cable to overheat.
What the fix does
Dealers will replace the 220V/240V charging cable with a new one equipped with a temperature sensor at no cost. Use only 110V charging or public stations until replacement.
Summarized — see the official notice for exact wording, dates, and contacts.
