NHTSA (USA)Medium Risk
At a glance
What can fail
The backup camera monitor may reset to factory settings, causing the camera image to display in reverse.
This page covers 6 recalls and 20 owner complaints for the 2017 Chevrolet Express.
Brake system complaints dominate what owners report for the 2017 Chevrolet Express. The most consistent pattern involves the ABS activating unexpectedly at low speeds, owners describe the system engaging during routine stops, sometimes causing the van to pull to one side or feel unstable. Several reports point to a faulty ABS control module, with owners noting that the replacement part was unavailable through GM dealerships, leaving some vans parked and out of service. A separate cluster of complaints involves the forward collision avoidance system behaving erratically, though owners describe fewer specifics there. On the brake side, some owners also report replacing both the brake control module and the hydraulic control unit after fault codes triggered repeated failures. The unavailability of the ABS module part number appears across multiple reports as a recurring frustration that prevented owners from completing repairs.
20
Total Complaints
1
Crash-Related
By System
The 2017 Chevrolet Express has 6 recalls, the most serious being a rear climate control module that can overheat and ignite the headliner, posing a fire risk inside the cabin.
Two other recalls also carry fire risk. Liquid can seep into the driver's power window switch, corrode the contacts, and generate enough heat to start a fire. The rear-quarter windows on some vehicles are tempered glass rather than laminated glass, which means in a side impact or rollover the glass is more likely to shatter outward in a way that raises the risk of occupant ejection. On the safety equipment side, certain fire extinguishers installed in the vehicle may fail to discharge when needed, leaving the driver without a working tool if a fire does break out. Vehicles equipped with an ASA Electronics Voyager backup camera monitor may display the image in a way that causes the driver to steer in the wrong direction when reversing, increasing the chance of striking an object or person behind the van. Finally, some Express vans were built without an inside rearview mirror and with only a right-side convex exterior mirror, limiting the driver's rear sightlines and reducing the ability to judge what is directly behind the vehicle.
At a glance
What can fail
The backup camera monitor may reset to factory settings, causing the camera image to display in reverse.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
The monitor will be corrected to display the backup camera image properly. The fix is free.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
One or both rear-quarter windows may be made of tempered glass instead of laminated glass, which doesn't meet federal safety standards for preventing occupant ejection.
What the fix does
Dealers will replace any tempered glass rear-quarter windows with laminated glass windows at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An electrical short in the rear climate control module can cause overheating when temperature is set to maximum heat or mode is set to maximum floor vent, creating a fire risk.
What the fix does
Dealers will remove electrical insulation from a wiring connector in the climate control module to eliminate the fire risk.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Liquid can leak into the driver's power window switch, causing corrosion and high electrical resistance that may prevent the window from operating.
What the fix does
Dealers will replace the driver side window switch at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fire extinguisher may clog and fail to discharge, or require excessive force to use. In some models, the nozzle may detach forcefully, potentially causing injury and making the extinguisher inoperable.
What the fix does
GM will provide a free replacement fire extinguisher from Kidde. Contact your vehicle manufacturer's customer service to arrange the replacement.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Your van was built without an inside rearview mirror and has only a right-hand convex (curved) exterior mirror. Federal safety rules require either an inside mirror or both flat exterior mirrors on each side.
What the fix does
Dealers will install a flat right-hand exterior rearview mirror at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.