This page covers 5 recalls, 48 owner complaints and NHTSA crash-test ratings for the 2018 Chevrolet Silverado 2500.
4/5 Overall
NHTSA 5-Star Safety Rating
For the 2018 Silverado 2500, engine and electrical complaints make up the bulk of what owners report. On the engine side, multiple owners describe fuel pump failures, specifically the low-pressure pump, leading to stalling, sometimes in traffic, and costly repairs. Electrical complaints cover a range of issues, including a recurring pattern of rear defroster short circuits that owners say caused the rear window to crack or shatter without any warning light. A handful of odometer fraud reports also appear in the complaint set, with private-sale buyers discovering significant mileage discrepancies, in some cases, the actual mileage running more than double what was shown at purchase. Powertrain complaints are fewer in number, rounding out the picture at a lower volume. The rear defroster and window damage pattern and the fuel pump stalling complaints are the most consistently described mechanical issues across this model year.
48
Total Complaints
1
Crash-Related
2
Fire-Related
2
With Injuries
By System
The 2018 Chevrolet Silverado 2500 has 5 recalls, the most serious being a fire risk from the optional engine-block heater, where an electrical short in the heater cable or its terminals can ignite a fire.
On vehicles equipped with the optional dual fuel tank, the rear tank can collapse and cut off fuel transfer to the front tank, causing the engine to stall while driving. Two separate safety equipment concerns round out the list. The roof-rail curtain airbags, on Crew Cab models, have inflators that can rupture or shed an end cap during deployment, sending fragments into the cabin. The front seatbelt retractors on certain trucks were built with the wrong internal torsion bar, meaning the belts may not restrain occupants properly in a crash.
At a glance
What can fail
The roof-rail air bag inflator's end cap may come loose or the inflator itself may crack, affecting the left or right side of the vehicle.
What the fix does
Dealers will replace both left and right roof-rail air bag modules at no cost.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 6 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear fuel tank may collapse, blocking the fuel pump from moving fuel to the front tank and causing the engine to stall.
What the fix does
Dealers will inspect and replace the fuel tank and fuel pump module as needed, and install a vent hose on the rear tank.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An electrical short circuit can develop in the engine-block heater cable or its connection terminals, potentially causing overheating or electrical failure.
What the fix does
Dealers will replace the engine-block heater and heater cord at no cost. Previously disabled heaters and those in prior recall 19V-328 will also receive replacement cords, rerouted as needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The engine block heater cord or its terminals may short circuit and fail, affecting certain diesel-equipped Silverado and Sierra trucks.
What the fix does
Dealers will replace the engine block heater free of charge. On some models, they will also install a rerouted heater cord.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front seat belt retractors have an incorrect torsion bar that may prevent the seat belts from working properly in a crash.
What the fix does
Dealers will replace both front seat belt retractor assemblies at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
