This page covers 1 recall and 25 owner complaints for the 2021 Chrysler Pacifica Plug-In.
The 2021 Chrysler Pacifica Plug-In draws the most complaints around its hybrid propulsion system, with owners frequently reporting no-start conditions tied to inverter and high-voltage battery failures. Several owners describe a pattern where an inverter replacement doesn't resolve the problem, and the vehicle ultimately needs a battery replacement as well, with some reporting the van still wasn't repaired after multiple shop visits. The backup camera and rear detection system is the second most-reported area, with owners describing the system behaving unexpectedly or failing during low-speed reversing. A smaller cluster of electrical complaints includes issues with software updates and warning lights illuminating unexpectedly. The transmission-related behavior some owners describe, a service warning, a flashing shift selector, and the van stopping moving while reversing at very low speed, shows up across a handful of reports tied to the hybrid drivetrain.
25
Total Complaints
By System
At a glance
What can fail
The battery pack may ignite and cause a vehicle fire even when parked with the ignition off.
What the fix does
Dealers will update the battery pack control module software and inspect or replace the battery pack assembly as needed.
Summarized — see the official notice for exact wording, dates, and contacts.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
