This page covers 4 recalls and 12 owner complaints for the 2017 Ford E-350.
Complaints about the 2017 Ford E-350 center heavily on suspension and steering behavior, with multiple owners describing a violent front-end shaking episode triggered by hitting a bump or road dip at highway speed. Owners report the shaking is severe and uncontrollable until the vehicle slows below roughly 40 mph, and several note the problem recurred repeatedly on the same trip or returned after dealer service. Steering complaints tie directly to this pattern, as the wobble makes the vehicle feel difficult to control. A single complaint describes wheel separation on two separate occasions due to lug nuts or bolts breaking on the rear axle. One engine-related report involves a body control module that corroded from moisture exposure, leading to intermittent power loss and loss of steering and braking function during rain.
12
Total Complaints
1
Crash-Related
1
Fire-Related
By System
The 2017 Ford E-350 has 4 recalls, the most serious involving modified foldaway seat back cushions that can unlock and shift under load, raising the risk of injury to occupants in a sudden stop or crash.
All four recalls affect vehicles that have been converted or upfitted by specialty manufacturers, so not every E-350 is covered by each recall. On the visibility side, two recalls affect backup camera monitors made by ASA Electronics. In ambulance-based conversions, the monitor can display a mirror-image reversal of the camera feed, causing the driver to steer the wrong way when reversing around an obstacle. A separate recall covering shuttle bus conversions describes the same monitor reverting to factory default settings with the same result: a flipped camera image that points the driver in the wrong direction while backing up. There is also a brake light concern on ambulance conversions equipped with Whelen brake lights, where the lights can illuminate even when the driver has not pressed the brake pedal, potentially confusing drivers following behind and increasing the risk of a rear-end collision.
At a glance
What can fail
The backup camera monitor may reset to factory settings, causing the camera image to display in reverse.
What the fix does
ASA Electronics will provide a harness relay capacitor module to correct the image reversal at no cost.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The backup camera monitor may unexpectedly reset to factory settings, causing the camera image to display in reverse.
What the fix does
ASA Electronics will repair or replace the display monitor at no charge. Contact ASA Electronics at 1-800-384-4400.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Whelen brake lights on certain 2017-2018 ambulances may turn on without the brake pedal being pressed, depending on vehicle wiring.
What the fix does
Whelen will replace the brake lights at no cost. Recall began June 5, 2019.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The Freedman GO-ES foldaway seat back cushion may not stay locked in place during a crash or sudden stop, posing a safety risk.
What the fix does
Dealers will inspect and repair the foldaway seat at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
