NHTSA (USA)High Risk
At a glance
This page covers 7 recalls, 279 owner complaints and EPA fuel economy for the 2013 Infiniti Jx35.
20–21 mpg combined
11.2–11.8 L/100km
Small Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
Complaints for the 2013 Infiniti JX35 cluster most heavily around the airbag system and powertrain. On the airbag side, owners frequently report the warning light illuminating, often intermittently, with some describing the system appearing non-functional or behaving erratically. The powertrain complaints center on subframe corrosion, where multiple owners describe significant structural rust on the front and rear subframes severe enough that mechanics have called the vehicles unsafe to drive. Owners report the corrosion compromising suspension geometry and overall vehicle stability, typically surfacing at higher mileages. Electrical system complaints come in third, with owners describing issues like inaccurate fuel gauge readings and other instrument cluster irregularities. The subframe corrosion concern appears across a notable number of reports, with owners in various climates describing perforated or structurally weakened metal that affects steering and suspension components.
279
Total Complaints
7
Crash-Related
1
Fire-Related
7
With Injuries
By System
The 2013 Infiniti JX35 has 7 recalls, the most serious being a hood that can fly open while driving and block the driver's view entirely if the secondary latch fails to catch.
The hood concern stems from a cable assembly that may have been installed incorrectly, leaving the secondary latch in the open position so that any unintentional release of the primary latch sends the hood up against the windshield with no backup protection. Two separate filings cover this same defect, but the physical problem is one: no working secondary latch means no second chance.
On the occupant safety side, two recalls involve the passenger seat sensor that determines whether the front passenger airbag should be active. Vehicles that received an incorrect sensor control unit during a prior repair may not recognize an adult in the seat, causing the passenger airbag to stay off in a crash when it should deploy. A separate but related filing covers the same consequence: the frontal airbag failing to deploy for the passenger when needed.
The brakes on certain vehicles carry an anti-lock braking calibration error that can produce longer stopping distances during light braking on rough or uneven roads, reducing the margin available to avoid a collision.
Rounding out the list is a fuel system concern. A misrouted tube inside the fuel tank can trap the fuel level float in a raised position, causing the gauge to read higher than the actual amount of fuel remaining. The tank can run dry without any warning from the gauge, stalling the engine unexpectedly.
At a glance
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What can fail
The front passenger seat's occupant detection system may incorrectly identify an adult as a child or miss an occupied seat. This can cause the passenger airbag to stay off during a crash.
What the fix does
Dealers will reprogram or replace the occupant detection and airbag control units to ensure proper airbag operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The occupant classification system control unit may incorrectly identify the front passenger seat as empty when an adult is sitting in it.
What the fix does
Dealers will update the occupant classification system software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The hood release cable may have been installed at the wrong angle, preventing the latching mechanism from fully engaging. This could leave the secondary latch open, causing the hood to suddenly open while driving if the primary latch isn't properly engaged.
What the fix does
Dealers will adjust the hood release mechanism's angle to lengthen the release cable, ensuring proper latch engagement.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The hood release cable may be installed at an incorrect angle, preventing the latch from fully engaging. The hood's secondary latch could remain open even when the hood is closed.
What the fix does
Dealers will adjust the hood release mechanism angle to add cable length, ensuring proper latch engagement.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The antilock braking system (ABS) calibration is incorrect on some vehicles, which can cause longer stopping distances when braking lightly on rough road surfaces.
What the fix does
Dealers will reprogram the ABS system software to correct the calibration.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel transfer tube inside the fuel tank may be routed incorrectly, preventing the fuel level float from moving as fuel is used. This causes the fuel gauge to display a higher fuel level than actually present.
What the fix does
Dealers will inspect and re-route the fuel transfer tube to its correct position and install a new O-ring at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel transfer tube inside the fuel tank is routed incorrectly on some vehicles, causing the fuel gauge to display a higher level than what is actually in the tank. This can lead to unexpected fuel depletion and engine stalling.
What the fix does
Dealers will inspect the fuel transfer tube and reroute it to the correct position if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
