This page covers 1 recall, 23 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2020 Infiniti Qx60.
22 mpg combined
10.7 L/100km
Small Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Powertrain complaints dominate what owners of the 2020 QX60 report, with the CVT transmission being the most common focus. Owners describe the transmission failing outright, in some cases refusing to engage forward gears entirely, as well as jerking during normal driving. One owner reports having the CVT replaced only to experience a follow-up issue traced to a driveshaft seal. A separate complaint describes sudden power loss while driving on a highway, accompanied by a check engine light, requiring a tow. Forward collision avoidance generated two complaints, though the narratives don't provide enough detail to describe a clear shared symptom pattern. One isolated complaint involves a hood opening unexpectedly at highway speed, and another raises an odometer discrepancy concern tied to a dealer purchase.
23
Total Complaints
2
Crash-Related
2
With Injuries
By System
At a glance
What can fail
The front steering knuckle or rear axle housing may be insufficiently strong due to improper heat-treatment during manufacturing.
What the fix does
Dealers will inspect and replace the front steering knuckle and rear axle housing as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
