This page covers 3 recalls, 51 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2025 Jeep Grand Cherokee.
22 mpg combined
10.7 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
5/5 Overall
NHTSA 5-Star Safety Rating
Electrical complaints lead the 2025 Jeep Grand Cherokee owner reports, with drivers describing a range of issues including power loss while driving, inoperable components, and unexpected behavior from powered features like the tailgate closing without warning. Fuel and propulsion complaints are the next most common, where owners report sudden loss of power at highway speeds, in some cases with no warning before the vehicle became unresponsive. Forward collision avoidance draws a smaller but notable cluster of complaints, with owners describing the system behaving unexpectedly or failing to perform as anticipated. A handful of isolated reports mention transmission concerns, including a replacement required on a near-new vehicle after grinding developed during highway driving. The electrical complaints in particular span multiple subsystems, from propulsion-related power cuts to body control functions.
51
Total Complaints
2
Crash-Related
4
With Injuries
By System
The 2025 Jeep Grand Cherokee has 3 recalls, the most serious being a high-voltage battery defect on 4Xe plug-in hybrid models where the battery can fail internally and catch fire while the vehicle is parked or being driven.
The 4Xe models also have a second powertrain concern: a software error in the hybrid control processor can cut drive power unexpectedly, raising the risk of a crash. On the safety equipment side, a separate software error in the occupant restraint controller can delay side airbag deployment in a crash, reducing the protection those airbags are designed to provide. All three recalls apply only to plug-in hybrid or 4Xe configurations, so standard non-hybrid Grand Cherokees are not affected.
At a glance
What can fail
A software error in the air bag control module may prevent the side air bags from deploying quickly enough during a side-impact crash.
What the fix does
Dealers will update the air bag control module software at no cost to you.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery may fail internally, potentially causing a vehicle fire whether the vehicle is parked or being driven.
What the fix does
Dealers will update the high voltage battery software and replace the battery if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the hybrid control processor may cause loss of drive power while driving.
What the fix does
Dealers will update the hybrid control processor software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
