NHTSA (USA)High Risk
This page covers 21 recalls, 218 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2024 Jeep Grand Cherokee.
22 mpg combined
10.7 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
5/5 Overall
NHTSA 5-Star Safety Rating
Complaints about the 2024 Jeep Grand Cherokee cluster most heavily around the engine and electrical system. On the engine side, owners report stalling, rough running, and unexpected shutdowns, sometimes with no warning lights beforehand. Electrical complaints cover a wide range of symptoms, including infotainment glitches, warning lights activating without an apparent cause, and various modules losing power or behaving erratically. The fuel and propulsion system draws the third-highest complaint volume, with owners describing hesitation, loss of power, and propulsion faults. A recurring theme across all three systems is that dealers sometimes confirm a problem but are unable to complete repairs due to backordered parts. Driver assistance features also come up across multiple reports, with owners noting that automatic emergency braking and lane-keeping functions deactivate on their own at highway speeds, often displaying a service warning with no clear trigger.
218
Total Complaints
7
Crash-Related
2
With Injuries
By System
The 2024 Jeep Grand Cherokee has 21 recalls, the most serious being a steering knuckle defect where the ball joint can separate from the knuckle, causing the wheel to collapse outward and leaving the driver with no steering control.
A loose radiator crossmember is a related structural concern: bolts that were not properly tightened can weaken the front structure in a crash, which may prevent the crash sensors from triggering the airbags correctly and can also allow fuel to leak, creating a fire risk. These two recalls apply to both Grand Cherokee and Grand Cherokee L models.
Several recalls affect occupant restraints and airbag performance. Front seat side airbag connectors can work loose and prevent those airbags from deploying in a side impact. A software error in the restraint control module can delay side airbag deployment during a crash. On some vehicles, the front bumper is missing energy-absorbing foam, which can cause the front airbags not to fire as intended. Second-row head restraints may not lock in the upright position, reducing protection for rear-seat passengers in a crash. On Grand Cherokee L models specifically, the upper tether anchor welds on the second-row seat back frame can be insufficient, meaning a child seat tether strap could pull free in a crash.
The 4xe plug-in hybrid models carry two additional serious concerns: a software error in the hybrid control processor can cut drive power without warning, and the high-voltage battery can fail internally and catch fire while the vehicle is parked or being driven.
A transmission gear indicator software error can cause the display
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
A software error prevents the transmission gear selection indicator from displaying on the dashboard, so you cannot see which gear is selected.
What the fix does
Dealers will update the shifter module software at no cost to restore the gear selection indicator display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the air bag control module may prevent the side air bags from deploying quickly enough during a side-impact crash.
What the fix does
Dealers will update the air bag control module software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery may fail internally, potentially causing a vehicle fire whether the vehicle is parked or being driven.
What the fix does
Dealers will update the high voltage battery software and replace the battery if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the hybrid control processor may cause loss of drive power while driving.
What the fix does
Dealers will update the hybrid control processor software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The second-row seat head restraints may not stay locked in the upright position, which could fail to protect occupants in a crash.
What the fix does
Dealers will inspect and replace both second-row seat head restraints as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue may prevent the rearview camera image from displaying on the screen when reverse gear is engaged, which is required by Canadian regulations.
What the fix does
FCA Canada will mail you instructions to visit a dealership, where technicians will update the rearview camera module software.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera module contains incorrect software that may prevent the rearview camera image from displaying on the vehicle's screen.
What the fix does
Dealers will update the rearview camera module software at no cost to restore the camera image display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Radiator crossmember bolts may not be properly secured, potentially causing airbags to deploy incorrectly or fuel to leak during a crash.
What the fix does
Dealers will inspect the crossmember bolts and secure them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Radiator crossmember bolts may not be properly tightened, which can weaken the vehicle structure in a crash. This could prevent crash sensors from working correctly, affecting airbag deployment, and may damage fuel system components, causing fuel leaks.
What the fix does
A dealership will tighten the radiator crossmember bolts to restore proper structural strength.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The headlamp switch may be defective, causing the daytime running lamps to stay on when you turn on the front fog lamps. Canadian law requires the daytime running lamps to shut off in this situation.
What the fix does
The dealership will inspect your headlamp switch and replace it if needed to ensure the daytime running lamps turn off properly when the front fog lamps are on.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The connector for the front seat side air bags may not be properly secured, which could prevent the air bags from deploying in a side impact crash.
What the fix does
Dealers secure the connector to ensure the side air bags will deploy properly if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the instrument panel cluster may cause the speedometer to display an incorrect vehicle speed.
What the fix does
Dealers will inspect and update the instrument panel cluster software as needed at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue may cause the speedometer to delay in displaying your vehicle's actual speed on the instrument panel.
What the fix does
Visit a dealership to have the instrument panel cluster software updated.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Upper tether anchorages for child seats may be improperly welded to the second-row seat frame, allowing the child seat tether strap to detach during a crash.
What the fix does
Dealership will reinforce the upper tether anchorages on the second-row seatback frame.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The welds securing child seat tether anchors on the second-row seat back may be weak, reducing the seat's ability to properly restrain a child in a crash.
What the fix does
Dealers will reinforce the child seat tether welds on the seat back frame at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front bumper may be missing energy absorbing foam, which can prevent the front air bags from deploying properly in a crash.
What the fix does
Dealers will inspect your vehicle and install the foam if needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A coaxial cable connecting the rearview camera may not be properly secured, preventing the camera image from displaying on the screen.
What the fix does
Dealers will secure the coaxial cable connection to restore rearview camera display function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering knuckle may be improperly machined, causing it to separate from the ball joint. This allows the wheel to fall outward, resulting in loss of vehicle control.
What the fix does
Dealers will replace the steering knuckle at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
When the headlight switch is in AUTO mode, the high beam function may respond too slowly, preventing quick activation when needed.
What the fix does
Dealers will reprogram the high beam settings at no cost to restore proper response time.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering knuckle may have been manufactured incorrectly, causing the ball joint to not install properly. The ball joint could then separate from the knuckle, resulting in loss of vehicle control.
What the fix does
The steering knuckle will be replaced at a dealership.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the hybrid control processor may prevent the windshield defrosting and defogging system from working.
What the fix does
Dealers will update the hybrid control processor software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
