NHTSA (USA)High Risk
This page covers 17 recalls, 240 owner complaints and EPA fuel economy for the 2022 Jeep Grand Cherokee.
17–22 mpg combined
10.7–13.8 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
The 2022 Jeep Grand Cherokee draws its heaviest complaint volume from the electrical system and forward collision avoidance technology. On the electrical side, owners frequently describe unexpected shutdowns while driving at highway speeds, with the vehicle losing all power and displaying messages prompting the driver to restart. Several reports involve the 4xe hybrid variant, where a "service hybrid" warning appears alongside complete loss of propulsion, sometimes mid-highway. Owners also describe throttle pedal unresponsiveness, pressing the accelerator fully without the vehicle responding, which tends to happen during acceleration onto faster roads. Forward collision avoidance complaints center on the system activating unexpectedly or behaving erratically, and some owners report that software updates introduced new drivability problems rather than resolving existing ones. The fuel and propulsion system rounds out the top complaint categories, with reports largely overlapping the hybrid powertrain shutoff pattern already noted in the electrical complaints.
240
Total Complaints
6
Crash-Related
1
Fire-Related
By System
The 2022 Jeep Grand Cherokee has 17 recalls, the most serious involving steering, suspension, and drivetrain failures that can cause sudden loss of vehicle control, including a steering column shaft that can disconnect entirely and leave the driver unable to steer.
The steering recall covers a column intermediate shaft that can pull free from its u-joint, cutting off all steering input to the front wheels. On the suspension side, rear coil springs can detach from the vehicle while driving, and a front upper ball joint can separate from the steering knuckle, causing the front wheel to kick outward and drop. Any of these three failures can result in abrupt, uncontrolled changes in direction.
Plug-in hybrid 4xe models carry additional drivetrain concerns. Multiple software problems in the hybrid control processor can cause sudden loss of drive power while underway, and the high-voltage battery on 4xe models can fail internally and start a fire whether the vehicle is parked or moving. A separate software error can also disable the windshield defroster and defogger on hybrid models, reducing forward visibility in cold or humid conditions.
Three recalls cluster around side airbags. A loose connector at the front seat side airbags can prevent them from deploying in a crash, and software errors in the occupant restraint controller can cause side airbags to deploy late or fail to respond to door pressure sensors, all of which reduce crash protection for occupants. A software fault can also cause the transmission gear indicator to go blank, which may lead to unintended movement or rollaway when the driver cannot confirm which gear is selected.
Rear
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
A software error prevents the transmission gear selection indicator from displaying on the dashboard, so you cannot see which gear is selected.
What the fix does
Dealers will update the shifter module software at no cost to restore the gear selection indicator display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the air bag control module may prevent the side air bags from deploying quickly enough during a side-impact crash.
What the fix does
Dealers will update the air bag control module software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue in the restraint controller may prevent door airbag pressure sensors from functioning correctly, which could cause side airbags to fail during a crash.
What the fix does
Dealership will update the occupant restraint controller software to restore proper sensor and airbag operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear coil springs may be incorrectly installed and detach from the vehicle during driving.
What the fix does
Dealers will inspect and repair the rear coil spring assembly at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery may fail internally, potentially causing a vehicle fire whether the vehicle is parked or being driven.
What the fix does
Dealers will update the high voltage battery software and replace the battery if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the hybrid control processor may cause loss of drive power while driving.
What the fix does
Dealers will update the hybrid control processor software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software problem in the hybrid control processor may cause the vehicle to lose power to the wheels.
What the fix does
FCA Canada will send owners written notification. The fix is being developed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A transistor in the center stack display can overheat, causing the rearview camera image to stop displaying on the screen.
What the fix does
The center stack display unit is replaced with a new one at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The connector for the front seat side air bags may not be properly secured, which could prevent the air bags from deploying in a side impact crash.
What the fix does
Dealers secure the connector to ensure the side air bags will deploy properly if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Radio software may prevent the rearview camera image from displaying on the screen, blocking your view of what's behind the vehicle.
What the fix does
Dealers will update the radio software at no cost, or the update will be delivered wirelessly over-the-air.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A coaxial cable connecting the rearview camera may not be properly secured, preventing the camera image from displaying on the screen.
What the fix does
Dealers will secure the coaxial cable connection to restore rearview camera display function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The upper control arm ball joint may separate from the steering knuckle, causing the wheel to move outward and loss of vehicle control.
What the fix does
Dealers will replace the upper control arm pinch bolts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the hybrid control processor may prevent the windshield defrosting and defogging system from working.
What the fix does
Dealers will update the hybrid control processor software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue in the Central Vision Park Assist module may prevent the rearview camera image from displaying when you shift into reverse.
What the fix does
Your dealer will update the Central Vision Park Assist module software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The transmission control module and hybrid control processor may lose communication with each other, causing the engine to shut down unexpectedly and cutting power to the wheels.
What the fix does
Dealership updates the vehicle control software to restore proper communication between the transmission and hybrid systems.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear coil springs may have been installed incorrectly and could detach from the vehicle while driving.
What the fix does
Dealers will inspect the rear coil spring assemblies and repair them if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering column intermediate shaft may be incorrectly assembled and disconnect from the u-joint, causing loss of steering control.
What the fix does
Dealers will inspect the intermediate shaft and replace it and related parts if needed, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
