This page covers 6 recalls and 13 owner complaints for the 2025 Lexus NX.
Complaints for the 2025 Lexus NX are spread across a small number of reports, with no single system dominating by a wide margin. Forward collision avoidance draws two complaints, with owners describing situations where the system failed to warn or intervene during low-speed parking maneuvers, one involving a backing collision and another where the vehicle reportedly accelerated into a barrier and an adjacent car. Wheels and structure each account for two complaints as well, though the narratives behind those categories touch on distinct issues: one owner describes severe windshield distortion that affects forward visibility, and another reports water intrusion pooling on the passenger-side floor. A single report mentions a dead battery after a week of storage in cold conditions. With only 13 total complaints across all systems, no pattern here is especially well-established, and several of the issues appear in just one or two reports.
13
Total Complaints
3
Crash-Related
1
With Injuries
By System
The 2025 Lexus NX has 6 recalls, the most serious involving front brake caliper and wheel hub bearing bolts that may be loose, which can lead to brake fluid loss, reduced stopping ability, or a wheel detaching from the vehicle.
The second-row center seat belt webbing on certain trims may be damaged and could fail to hold an occupant properly in a crash. Two separate recalls affect the rearview camera: the image may not appear at all when shifted into reverse, and on vehicles with the Panoramic View Monitor system, the camera image can freeze or go blank while backing up, reducing the driver's view behind the vehicle. The front head restraints on driver and passenger seats can pull out without pressing the release button, and if not put back in place, offer reduced protection in a rear-end collision. There is also a label recall affecting certain hybrid trims where an incorrect maximum load capacity figure on the vehicle label could lead to overloading.
At a glance
What can fail
The label showing how much extra weight your vehicle can safely carry displays incorrect values, making it hard to know the actual weight limit.
What the fix does
Dealers will replace the load carrying capacity label at no cost to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera may fail to display its image when the vehicle shifts into reverse, blocking the driver's view of the area behind the vehicle.
What the fix does
The rearview camera software will be updated or the camera will be replaced, whichever is needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Panoramic View Monitor system may cause the rearview camera to freeze or go blank when backing up, blocking your rear visibility.
What the fix does
Dealers will update the parking assist software at no cost to restore proper rearview camera function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The second-row center seat belt webbing may be damaged, which prevents the seat belt from meeting federal safety requirements.
What the fix does
Dealers will inspect the seat belt webbing and replace the entire seat belt assembly if damaged, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Bolts securing the front brake caliper and wheel hub bearing may be loose, potentially damaging the brake hose or causing wheel detachment.
What the fix does
Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, and replace any damaged parts, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The head restraints on the driver and front passenger seats can come off without pressing the lock release button, which doesn't meet safety standards.
What the fix does
Dealers will replace the driver and front passenger seat head restraint assemblies at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
