NHTSA (USA)Medium Risk
At a glance
What can fail
The rearview camera may fail to display its image when the vehicle shifts into reverse, blocking the driver's view of the area behind the vehicle.
What the fix does
This page covers 4 recalls and 13 owner complaints for the 2023 Lexus NX.
Complaints on the 2023 Lexus NX are spread thin across just 13 reports, so no single system dominates heavily. The most notable pattern in the structure category involves the panoramic sunroof, multiple owners describe the glass shattering or exploding spontaneously at highway speeds, with no reported impact or debris involved. A separate structural thread involves a persistent buzzing or vibration noise traced to the headliner or sunroof area, which owners say persists across speeds and road surfaces and has proven difficult for technicians to diagnose. Outside those two threads, individual owners mention an automatic headlight sensor that delays activation when entering low-light environments, a driver-side wiper blade that lifts off the glass during automatic car washes, and an electrical issue where a vehicle failed to start and locked its doors, trapping the occupant inside.
13
Total Complaints
1
Crash-Related
1
With Injuries
By System
The 2023 Lexus NX has 4 recalls, the most serious being a driver's airbag that can fail to deploy in a crash, leaving the driver without that protection when it matters most.
The airbag issue stems from the clockspring, a rotating electrical connector behind the steering wheel that keeps the airbag circuit live as the wheel turns. A wiring fault in this component can deactivate the driver's airbag entirely. Prior repair attempts on some vehicles did not fully resolve the problem, so certain NX250 and NX350 models may be affected even if they were previously serviced under an earlier recall.
The remaining two recalls both affect rear visibility. A software error can cause the rearview camera to freeze or go completely blank when the vehicle is shifted into reverse, leaving the driver without any view of what is directly behind the vehicle. This can affect models equipped with the Panoramic View Monitor system, as well as those without it, since a separate software defect on certain trims can also prevent the camera image from appearing at all when backing up.
At a glance
What can fail
The rearview camera may fail to display its image when the vehicle shifts into reverse, blocking the driver's view of the area behind the vehicle.
What the fix does
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
The rearview camera software will be updated or the camera will be replaced, whichever is needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Panoramic View Monitor system may cause the rearview camera to freeze or go blank when backing up, blocking your rear visibility.
What the fix does
Dealers will update the parking assist software at no cost to restore proper rearview camera function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A weld inside the steering column's spiral cable assembly may be incomplete, causing an electrical connection to separate and disable the driver's air bag.
What the fix does
Dealers will inspect and replace the spiral cable assembly at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A weak weld inside the steering column's spiral cable assembly may fail, causing the electrical connection to break and disable the driver's air bag.
What the fix does
Dealers will inspect the spiral cable assembly and replace it if needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.