This page covers 1 recall and 69 owner complaints for the 2021 Lexus RX.
For the 2021 Lexus RX, the dominant complaint pattern centers on the airbag system, which accounts for the large majority of reports filed for this model year. Owners most commonly describe the airbag warning light illuminating and an SRS alert message appearing on startup, with the passenger-side system drawing particular attention. A recurring scenario involves the passenger seat's occupant detection sensor, owners report that placing a bag or other object on the front passenger seat triggers the airbag warning light, suggesting the sensor is reading the seat as occupied or malfunctioning. Seat belt warning lights illuminating unexpectedly appear in a smaller cluster of reports, often mentioned alongside the airbag alerts. Forward collision avoidance generates a handful of complaints as well, though at much lower volume. The passenger seat occupant sensor behavior, specifically the false airbag warnings tied to items placed on the seat, is the most consistent thread running through the airbag complaint set.
69
Total Complaints
9
Crash-Related
6
With Injuries
By System
At a glance
What can fail
A short circuit in the front passenger air bag sensor may prevent the air bag from deploying in a crash.
What the fix does
Dealers will inspect and replace the sensor at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
