This page covers 4 recalls and 51 owner complaints for the 2023 Lexus RX.
Complaints for the 2023 Lexus RX cluster most visibly around structure, the engine, and the electrical system. On the structural side, multiple owners report the panoramic sunroof shattering unexpectedly, glass breaking outward or inward without any apparent external impact. Engine and powertrain complaints describe hesitation, jerking, and uneven acceleration, particularly noticeable when pulling into traffic or accelerating from a stop; some owners also report the vehicle lurching or surging forward while the brake is applied. Electrical complaints include unexpected shutdowns, failure to restart, and 12-volt battery failures that required jump-starts or dealer replacement. A smaller number of owners describe the vehicle rolling or creeping forward at a stop in a way that felt unintended.
51
Total Complaints
4
Crash-Related
4
With Injuries
By System
The 2023 Lexus RX has 4 recalls, the most serious involving the driver's airbag, which can be deactivated and fail to deploy in a crash, raising the risk of injury to the driver.
The airbag issue stems from a faulty clockspring component, and a prior repair attempt did not fully resolve the problem for some vehicles, so both the original defect and an inadequate earlier fix are covered under separate recall campaigns. On the visibility side, two recalls affect the rearview camera: shifting into reverse may cause the camera image to either fail to appear at all or freeze on a still frame, leaving the driver with no view of what is directly behind the vehicle. One of these camera recalls applies only to vehicles equipped with the optional Panoramic View Monitor system.
At a glance
What can fail
The rearview camera may fail to display its image when the vehicle shifts into reverse, blocking the driver's view of the area behind the vehicle.
What the fix does
The rearview camera software will be updated or the camera will be replaced, whichever is needed, at no cost to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Panoramic View Monitor system may cause the rearview camera to freeze or go blank when backing up, blocking your rear visibility.
What the fix does
Dealers will update the parking assist software at no cost to restore proper rearview camera function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A weld inside the steering column's spiral cable assembly may be incomplete, causing an electrical connection to separate and disable the driver's air bag.
What the fix does
Dealers will inspect and replace the spiral cable assembly at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A weak weld inside the steering column's spiral cable assembly may fail, causing the electrical connection to break and disable the driver's air bag.
What the fix does
Dealers will inspect the spiral cable assembly and replace it if needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
