NHTSA (USA)Medium Risk
At a glance
What can fail
The rearview camera may fail to display its image when the vehicle shifts into reverse, blocking the driver's view of the area behind the vehicle.
What the fix does
This page covers 4 recalls and 51 owner complaints for the 2023 Lexus RX.
Complaints for the 2023 Lexus RX cluster most visibly around structure, the engine, and the electrical system. On the structural side, multiple owners report the panoramic sunroof shattering unexpectedly, glass breaking outward or inward without any apparent external impact. Engine and powertrain complaints describe hesitation, jerking, and uneven acceleration, particularly noticeable when pulling into traffic or accelerating from a stop; some owners also report the vehicle lurching or surging forward while the brake is applied. Electrical complaints include unexpected shutdowns, failure to restart, and 12-volt battery failures that required jump-starts or dealer replacement. A smaller number of owners describe the vehicle rolling or creeping forward at a stop in a way that felt unintended.
51
Total Complaints
4
Crash-Related
4
With Injuries
By System
The 2023 Lexus RX has 4 recalls, the most serious being a driver's airbag that can fail to deploy in a crash, raising the risk of injury to the driver.
The airbag issue stems from a faulty clockspring, the rotary electrical connector in the steering column that keeps the airbag circuit live as the wheel turns. When it fails, the airbag is effectively disabled. Prior repair attempts under an earlier recall did not fully resolve the issue for some vehicles, so two separate campaigns cover this defect. Both point to the same outcome: a driver's airbag that stays inert in a crash instead of deploying.
The remaining two recalls both affect rear visibility. A software error can cause the rearview camera to freeze or show a blank screen when the vehicle is shifted into reverse, leaving the driver without a view of what is behind them. A second, related software issue can prevent the camera image from appearing at all when backing up. Both conditions reduce the driver's ability to see pedestrians, cyclists, or obstacles directly behind the vehicle.
At a glance
What can fail
The rearview camera may fail to display its image when the vehicle shifts into reverse, blocking the driver's view of the area behind the vehicle.
What the fix does
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
The rearview camera software will be updated or the camera will be replaced, whichever is needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Panoramic View Monitor system may cause the rearview camera to freeze or go blank when backing up, blocking your rear visibility.
What the fix does
Dealers will update the parking assist software at no cost to restore proper rearview camera function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A weld inside the steering column's spiral cable assembly may be incomplete, causing an electrical connection to separate and disable the driver's air bag.
What the fix does
Dealers will inspect and replace the spiral cable assembly at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A weak weld inside the steering column's spiral cable assembly may fail, causing the electrical connection to break and disable the driver's air bag.
What the fix does
Dealers will inspect the spiral cable assembly and replace it if needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.