This page covers 4 recalls and 53 owner complaints for the 2024 Lexus RX.
The dominant complaint pattern for the 2024 Lexus RX centers on the electrical system, which accounts for the largest share of owner reports by a wide margin. Owners most frequently describe sudden and complete power loss events where the vehicle shuts down unexpectedly, often while parked and running, and displays an electronic malfunction warning. A recurring detail in these reports is that the power failure disables the electronic door latches, leaving occupants unable to exit until they locate the mechanical override or receive outside assistance. A smaller set of complaints involves the driver assistance system: several owners report that partially or fully holding the turn signal while using cruise control causes the vehicle to execute an unintended lane change, including instances where the car crossed a lane marking toward the road edge. Unintended acceleration at a stop is mentioned in an isolated report.
53
Total Complaints
1
Crash-Related
1
Fire-Related
4
With Injuries
By System
The 2024 Lexus RX has 4 recalls, the most serious involving the second-row center seat belt, where damaged webbing may not hold an occupant in a crash.
Two recalls address rearview camera failures. In one, a software error can cause the camera to freeze or show a blank screen when the vehicle is shifted into reverse, cutting off the driver's view of what is behind the vehicle. A separate recall covers a related issue where the camera image simply fails to appear at all when reversing, again leaving the driver without visibility behind the vehicle. Both problems carry the same practical risk: backing up without knowing what or who is in the path of the car. On the interior side, the driver and front passenger head restraints can pull free from their mounting points without pressing the intended lock release button, and if a loose head restraint is not reinstalled before a rear-end collision, it leaves the occupant's head and neck unprotected.
At a glance
What can fail
The rearview camera may fail to display its image when the vehicle shifts into reverse, blocking the driver's view of the area behind the vehicle.
What the fix does
The rearview camera software will be updated or the camera will be replaced, whichever is needed, at no cost to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Panoramic View Monitor system may cause the rearview camera to freeze or go blank when backing up, blocking your rear visibility.
What the fix does
Dealers will update the parking assist software at no cost to restore proper rearview camera function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The second-row center seat belt webbing may be damaged, which prevents the seat belt from meeting federal safety requirements.
What the fix does
Dealers will inspect the seat belt webbing and replace the entire seat belt assembly if damaged, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The head restraints on the driver and front passenger seats can come off without pressing the lock release button, which doesn't meet safety standards.
What the fix does
Dealers will replace the driver and front passenger seat head restraint assemblies at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
