The 2021 Mercedes-Benz CLS 450 has 8 recalls, the most serious being a loose 48-volt ground cable connection in the engine compartment that can overheat and start a fire.
Several recalls affect occupant safety in a crash. Loose side impact sensor connectors can delay airbag and seatbelt activation during a side collision. A seat-related defect can also prevent airbags and seatbelts from performing properly when needed. The rear seatbelt retractors may deactivate too early, which can keep a child safety seat from locking in securely. On the electrical side, a battery issue can disable safety features including the emergency call system, hazard lights, and automatic door locks. The emergency call system has two separate concerns: one where it may stop working entirely and leave occupants unable to reach emergency services, and another where it can send responders to the wrong location after a crash. The multimedia system software can cause the backup camera display to go black or restart on startup, reducing the driver's view when reversing.
At a glance
What can fail
The 48-volt ground cable connection in the engine compartment may not be properly tightened, causing the cable to overheat.
What the fix does
Dealers will inspect the 48-volt ground cable connection and repair it as needed at no cost to you.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The 12-volt battery in the trunk may not be properly secured. During a crash, it could shift and disconnect, disabling safety features like emergency calling, power seats, hazard lights, and automatic door locks.
What the fix does
Dealers will secure the 12-volt battery in the trunk to prevent movement during a crash.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The side crash sensor connectors may loosen, potentially delaying airbag and seatbelt activation during a side impact crash.
What the fix does
Dealers will inspect and replace the side impact crash sensors as needed, at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear seat belt automatic locking retractors may stop working too early, preventing child car seats from securing properly.
What the fix does
Dealers will inspect and replace the rear seat belt assemblies as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The MBUX multimedia system software may cause the display to go black or restart after startup, preventing the rearview camera image from displaying properly.
What the fix does
A dealer will update the multimedia system software, or you can receive the update over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A faulty electrical contact in the seat position switch may prevent driver and passenger air bags and seat belt force limiters from activating during a crash.
What the fix does
Dealers will replace the seat position switches at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
