On certain vehicles, the rear reflex reflectors are mounted too low, Canadian regulations require the rear reflex reflectors to be mounted at least 380 mm above the road surface.
Safety Risk
This small error does not affect vehicle safety.
Remedy
This is not a recall. The company has made changes to ensure that all new vehicles have fully compliant rear reflex reflectors.
On certain vehicles, when switching the distance display setting from kilometers to miles, the speedometer displays the vehicle speed in miles per hour (mph) only. Canadian regulations require that speed be displayed in either kilometers per hour (km/h) or in both km/h and mph.
Safety Risk
This small error does not affect vehicle safety.
Remedy
This is not a recall. Tesla has made changes to ensure that all new vehicle speedometers display mph and km/h when the display distance is set to miles. In addition, this change was sent to all vehicles in firmware update 2020.36.11.
On certain vehicles, when switching the distance display setting from kilometers to miles, the speedometer displays the vehicle speed in miles per hour (mph) only. Canadian regulations require that speed be displayed in either kilometers per hour (km/h) or in both km/h and mph.
Safety Risk
This small error does not affect vehicle safety.
Remedy
This is not a recall. Volkswagen has made changes to ensure that all new vehicle speedometers display mph and km/h when the display distance is set to miles.
Certain vehicles may have incorrect body control module software. As a result, the immobilization system is not active during the learning procedure for a new "unlearned" blank replacement key could be used during a 30 minute reprogramming procedure to disable the immobilization system. During this time, the vehicle cannot be driven.
Safety Risk
This small error does not affect vehicle safety.
Remedy
This is not a recall. General Motors has made changes to vehicle software to ensure that all unsold and new vehicles have the correct body control module software.
On certain vehicles, the ESC warning light may not remain on if a fault was detected on the previous key cycle. Instead, the warning light does not turn on until the vehicle starts to move. Canadian regulations require that the ESC warning light must turn on when the vehicle is started (under these conditions).
Note: This problem can only happen if there is a fault related to the power steering system. The power steering warning light would stay on to advise that there is a fault with the steering system.
Safety Risk
This small error does not affect vehicle safety.
Remedy
This is not a recall. The company has made changes to the vehicle software to correct this issue on all new vehicles.
On certain vehicles, the tire information label includes the specifications and inflation pressure for a spare tire. As the vehicles are not equipped with a spare tire, the label should indicate ‘none’. Canadian regulations require a company to provide information about the inflation pressures for tires that a vehicles equipped with.
Safety Risk
This small error does not affect vehicle safety.
Remedy
This is not a recall. The company has made changes to ensure that all new vehicles have the correct information printed on the tire information label.
On certain vehicles, the windshield wipers were not adjusted correctly at the factory. This could cause the driver’s wiper to clear a slightly smaller area of the windshield than it should. Canadian regulations require a minimum percentage of the windshield glass area that is cleaned by the wiper.
Safety Risk
This small error would not affect a driver’s visibility and is unlikely to affect safety.
Remedy
This is not a recall. This notice is for information only. The company has made changes to ensure that all new vehicles have windshield wipers that are adjusted correctly.
Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.
Safety Risk
A disconnected toe link can cause a sudden change to vehicle handling, increasing the risk of a crash.
Remedy
Ford has notified owners, and dealers will inspect and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. Repairs will be performed free of charge. The recall began November 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S36.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Safety Risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Safety Risk
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
On certain vehicles equipped with power front seats, the front seat frames may have sharp metal edges.
Safety Risk
A person that reaches between the front seat and center console could be cut by the sharp edge.
Remedy
Ford will notify owners by mail and instruct them to take their vehicle to a Ford or Lincoln dealer to install protective tape on the exposed edges on the inboard side of the seat frames.
On certain vehicles, the hook and loop material used to attach the carpet to its underpadding may not be flame resistant. As a result, when it is tested alone, the loop fasteners do not meet the requirements of Canadian regulations.
Safety Risk
As the carpet is always assembled, and the loop fasteners are very small, this problem does not create a safety risk.
Remedy
This is not a recall. The company has made production changes to ensure that all new vehicles meet the requirements of Canadian regulations.
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Safety Risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Safety Risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Safety Risk
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Update - October 21, 2024: This parts recovery campaign was re-opened and its scope expanded.
Hyundai Auto Canada is conducting a parts recovery campaign targeting 2009 Elantra and Elantra Touring vehicles built between January 15 and April 15, 2009. Owners of subject vehicles will be notified by mail and the driver frontal airbag module will be replaced at no charge. The parts are being recovered to aid in Hyundai's analysis in support of Transport Canada defect investigation file no. 3280-38-18.
Note: No safety defect has been identified with these vehicles and this action is not being conducted under the requirements of the Motor Vehicle Safety Act.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Safety Risk
If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Safety Risk
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
On certain vehicles, the engine control unit software may be incorrect. This would result in reduced engine performance of 300kW (600Nm) instead of the specified 320kW (700Nm) listed within vehicle certification documents.