NHTSA (USA)High Risk
At a glance
What can fail
The wheelchair retractors may fail to lock, which prevents the wheelchair from being secured properly in the vehicle.
What the fix does
This page covers 8 recalls, 14 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2025 Chrysler Pacifica.
20–30 mpg combined
7.8–11.8 L/100km
Minivan - 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 3 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
For a 2025 Pacifica, the complaints filed so far point to two main areas: engine reliability and the forward collision avoidance and adaptive cruise systems. On the engine side, multiple owners report serious internal failures at low mileage, metal contamination and repeated engine replacements before 10,000 miles are among what's described. The forward collision avoidance and vehicle speed control complaints center on adaptive cruise control becoming unresponsive during highway driving, with owners describing a state where the system stays engaged but the controls stop responding. A separate, isolated report describes the van stalling from highway speed and restarting on its own shortly after.
14
Total Complaints
1
Crash-Related
By System
The 2025 Chrysler Pacifica has 8 recalls, the most serious being a curtain airbag defect where improperly sealed seams cause the bags to lose pressure and fail to fully inflate in a crash, raising the risk of ejection.
Several of these recalls describe the same underlying curtain airbag pressure issue across overlapping model year ranges, so this is one defect covered by multiple filings. On the adaptive mobility side, there are multiple recalls affecting vehicles equipped with wheelchair restraint systems from different upfitters: in each case, the retractors may not lock, leaving the wheelchair unsecured and able to move during transit. These wheelchair restraint recalls come from separate mobility equipment manufacturers, so owners of converted Pacificas should check whether their specific upfitter's equipment is involved. Rounding out the list, certain 2024-2025 models were built with an incorrect radio that can prevent the rearview camera image from displaying, reducing visibility when backing up.
At a glance
What can fail
The wheelchair retractors may fail to lock, which prevents the wheelchair from being secured properly in the vehicle.
What the fix does
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Braun and Q'Straint will inspect and replace the retractors at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right and left side curtain air bags may not hold pressure properly due to poorly sealed seams, reducing their ability to protect occupants during a crash.
What the fix does
Dealers will replace the side curtain air bags at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, which prevents the wheelchair from being properly secured in the vehicle.
What the fix does
Dealers will inspect and replace the retractors at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right and left side curtain air bags may not hold pressure properly due to improperly sealed seams, reducing their ability to protect occupants in a crash.
What the fix does
Dealers will replace the side curtain air bags at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The side curtain airbag(s) may not have been manufactured properly and could fail to inflate during a crash.
What the fix does
Dealers will replace the side curtain airbag(s) as needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The radio installed in these vehicles is incorrect and prevents the rearview camera image from displaying on the screen.
What the fix does
Dealers replaced the radio with the correct part at no charge to owners.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right and left side curtain air bags may not hold pressure properly due to improperly sealed seams, which affects their ability to protect occupants during a crash.
What the fix does
Dealers will replace the side curtain air bags at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
