Defect
On certain vehicles, a software problem could cause the navigation screen/multifunction control touch screen not to work when the vehicle is started. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: This can happen if the "privacy mode" feature is activated and the vehicle is not started in the following 14 days.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to update the telematics control unit (TCU).
