Transport CanadaCritical
At a glance
This page covers 8 recalls, 32 owner complaints and EPA fuel economy for the 2017 Infiniti Qx30.
25–27 mpg combined
8.7–9.4 L/100km
Compact Cars
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
For the 2017 QX30, the dominant complaint pattern centers on the airbag and restraint system, which draws the most reports by a clear margin. Owners frequently describe warning lights illuminating without explanation and concerns about whether the airbags would deploy correctly in a collision. The electrical system also generates several complaints, with owners noting erratic behavior and unexplained warning indicators. Steering draws a smaller but notable cluster of reports, including a vehicle that owners say continued creeping forward after releasing the accelerator and wheel. Outside those top systems, a recurring trim issue shows up across multiple reports: the rear headliner sagging and dropping, which owners say blocks the rear window and reduces visibility. A handful of owners also report the driver-side HVAC failing to produce heat while the passenger side works normally, making windshield defrosting difficult in cold weather.
32
Total Complaints
3
Crash-Related
3
With Injuries
By System
The 2017 INFINITI QX30 has 8 recalls, the most serious being a steering shaft universal joint that can loosen and eventually separate, causing complete loss of steering control, and a driver's frontal airbag that can deploy unexpectedly without a crash.
Both steering recalls describe the same underlying problem: the universal joint bearing in the steering shaft can work loose over time, first producing noise or a change in steering feel, and eventually separating entirely so the driver loses the ability to steer the vehicle. The unexpected airbag deployment risk is similarly tied to the steering system: if the clockspring inside the steering column breaks and the surrounding components are not properly grounded, a static discharge can trigger the driver's frontal airbag to fire without any collision, which can startle the driver and cause a crash.
The remaining recalls all involve airbags that may fail to deploy when they are actually needed. The driver-side curtain airbag, which is designed to protect the head in a side impact, may not inflate in a crash because the inflator initiator can fail to ignite. A separate but related issue affects the same airbag's gas-generating mixture, which may not be formulated correctly and can prevent the curtain from fully inflating. On the passenger side, both the frontal airbag inflator initiator and the inflator itself may not meet specifications, with the same consequence: the airbag does not fire in a crash, leaving the front passenger without that layer of protection at the moment it matters most.
At a glance
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What can fail
The universal joint connection on the steering shaft can loosen over time, causing noise or altered steering feel. If driving continues, the bearing may separate, resulting in loss of steering control.
What the fix does
The dealer will replace the lower steering shaft to secure the universal joint connection.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering shaft bore hole may allow excessive movement of the universal joint bearing, which could separate over time.
What the fix does
Dealers will replace the lower steering shaft at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
In certain conditions, a combination of static electricity, a broken clock spring, and poor electrical grounding in the steering components can cause the driver's front airbag to deploy unexpectedly without a crash. This sudden deployment can startle the driver and lead to accidents.
What the fix does
Dealers will improve electrical grounding of the steering components to prevent unintended airbag deployment.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver's air bag may deploy without warning if the air bag clockspring breaks and the steering components lack proper electrical grounding, allowing electrostatic discharge to trigger deployment.
What the fix does
Dealers will add proper electrical grounding to the steering components at no cost to owners.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The chemical mixture in the driver side curtain airbag may not match specifications, which could prevent it from inflating correctly during a crash.
What the fix does
Dealers will replace the driver side curtain airbag assembly with a corrected unit.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver-side curtain air bag's ignition system may fail to activate during a crash, preventing the air bag from inflating.
What the fix does
Dealers will replace the driver-side curtain air bag assembly at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The passenger air bag inflator initiator may not ignite during a crash, preventing the air bag from deploying.
What the fix does
Dealers will replace the passenger air bag assembly at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The passenger front airbag inflator may not meet specifications, causing the airbag to fail to deploy during a crash.
What the fix does
Dealers will replace the passenger frontal airbag assembly.
Summarized — see the official notice for exact wording, dates, and contacts.
