NHTSA (USA)Critical
At a glance
What can fail
The hybrid powertrain control module software may shut down the hybrid system and engine under certain conditions, cutting off drive power.
What the fix does
This page covers 6 recalls, 229 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2014 Infiniti Qx60.
21–26 mpg combined
9–11.2 L/100km
Small Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 4 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Powertrain complaints dominate the 2014 QX60 owner reports by a wide margin. Owners most commonly describe the continuously variable transmission (CVT) shuddering at low speeds, hesitating or lurching during acceleration, and in some cases failing to respond correctly to gear selection, including the vehicle moving forward when reverse is selected. Sluggish or jerky acceleration in stop-and-go traffic is a recurring thread. The second most-reported category involves the passenger airbag system, where owners frequently describe the passenger airbag warning light staying on and the airbag showing as inactive. A smaller cluster of engine complaints covers rough running and unexpected stalling. A handful of reports also describe rear subframe or crossmember rust causing structural failure, though that pattern appears in fewer reports than the transmission and airbag concerns.
229
Total Complaints
3
Crash-Related
2
Fire-Related
1
With Injuries
By System
The 2014 INFINITI QX60 has 6 recalls, the most serious being a hood latch that can fail and allow the hood to fly open while driving, blocking the driver's view of the road, and a brake caliper that can separate from the wheel assembly, reducing braking and steering control.
Three recalls involve the passenger seat sensor that determines whether to activate the front passenger airbag. In one case, a software error can cause the sensor to misread an occupied seat as empty; in another, certain vehicles received an incorrect sensor control unit during a prior repair. Either way, the result is the same: the passenger airbag can be disabled in a crash when an adult is sitting in that seat. These recalls only affect hybrid models in some cases, but also apply to standard configurations. On the powertrain side, a software issue in the hybrid system can cause the engine and hybrid drive to shut down unexpectedly, leaving the vehicle without power while in motion.
At a glance
What can fail
The hybrid powertrain control module software may shut down the hybrid system and engine under certain conditions, cutting off drive power.
What the fix does
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Dealers will reprogram the hybrid powertrain control module software at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front passenger seat's occupant detection system may incorrectly identify an adult as a child or miss an occupied seat. This can cause the passenger airbag to stay off during a crash.
What the fix does
Dealers will reprogram or replace the occupant detection and airbag control units to ensure proper airbag operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The occupant classification system control unit may incorrectly identify the front passenger seat as empty when an adult is sitting in it.
What the fix does
Dealers will update the occupant classification system software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The hood release cable may be installed at an incorrect angle, preventing the latch from fully engaging. The hood's secondary latch could remain open even when the hood is closed.
What the fix does
Dealers will adjust the hood release mechanism angle to add cable length, ensuring proper latch engagement.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Front wheel hub assembly bolts may not have been tightened properly during manufacturing, potentially becoming loose.
What the fix does
Dealers will inspect the front wheel hub bolts and tighten them to the correct specification at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The occupant detection system software may incorrectly identify an occupied passenger seat as empty, which could affect airbag deployment.
What the fix does
Dealers will update the occupant classification system software at no cost to correct the detection issue.
Summarized — see the official notice for exact wording, dates, and contacts.