The 2023 Zero DSR/X has 4 recalls, all centered on the same core risk: loss of drive power that can cause a crash.
Three separate electrical issues can cut power to the rear wheel while riding. In some motorcycles, the motor controller was not assembled correctly, leading to either a power surge or higher electrical resistance at an internal connection point, both of which can kill drive power unexpectedly. On others, the wiring connected to the key switch was routed incorrectly and can break under normal use, also cutting power mid-ride. Prior repair attempts did not fully resolve the issue across all affected units, which is why multiple campaigns address what amounts to the same consequence: sudden loss of propulsion.
At a glance
What can fail
The motor controller may have incorrect fasteners installed, causing increased resistance at the busbar connection and resulting in loss of drive power.
What the fix does
Dealers will replace the motor controller at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
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At a glance
What can fail
The motor controller may not have been assembled correctly on some motorcycles. This could cause a power surge in the controller and result in loss of power to the rear wheel.
What the fix does
Zero Motorcycles will mail you instructions to bring your motorcycle to a dealership for motor controller replacement.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wires connecting the key switch can break, causing the motorcycle to lose electrical power.
What the fix does
Zero Motorcycles will send a software update wirelessly or at a dealership. Any damaged wires will be repaired.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Key switch signal wires may be routed incorrectly and break, causing the motorcycle to lose drive power.
What the fix does
A firmware update will be installed at a dealer or automatically over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
