The 2012 Zero XU has 2 recalls, both involving sudden loss of motor power that can cause a crash.
Two separate electrical issues can cut power without warning while riding. The battery management system lacks sufficient weatherproofing and can short circuit in wet conditions, killing power to the motor. Separately, a firmware fault in the motor controller can also shut off power when certain system errors occur. Both failures leave the rider without drive power unexpectedly.
At a glance
What can fail
The controller firmware can shut off power to the motor when certain system faults occur.
What the fix does
Dealers will update the controller firmware at no cost to fix the issue.
Summarized — see the official notice for exact wording, dates, and contacts.
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At a glance
What can fail
Water can seep into the battery management system during wet conditions, causing an electrical short circuit that makes the motorcycle lose power unexpectedly.
What the fix does
Dealers will repair the motorcycles at no cost to improve weatherproofing and prevent short circuits.
Summarized — see the official notice for exact wording, dates, and contacts.
