On certain vehicles equipped with a trailer reverse steering module (TRSCM), the rearview camera image may not appear on the display when backing-up. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to update the trailer reverse steering control module software.
On certain vehicles, the central information display (CID) screen may not raise to the correct position when the vehicle is unlocked and/or the driver's door is opened. If this happens, the rearview camera image may not be visible on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that is not visible could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Rolls-Royce will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.
Under certain conditions, a software problem could cause a delay before the rearview camera image appears. Canadian regulations require the rearview image to display within 2 seconds of shifting the transmission into reverse gear.
Safety Risk
A rearview camera that is slow to turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle infotainment unit parameters.
On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image to not appear on the SYNC display screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to update the image processing module (IPMB) software.
On certain Grand Cherokee L models, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
On certain vehicles, a software problem could cause the navigation screen/multifunction control touch screen not to work when the vehicle is started. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Note: This can happen if the "privacy mode" feature is activated and the vehicle is not started in the following 14 days.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to update the telematics control unit (TCU).
On certain vans, the pivot points for the side mirrors could rust. If this happens, the mirrors could become loose or fall down.
Note: This recall only affects vans equipped with short arm, manual fold, power-adjustable outside rearview mirrors. The recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador).
Safety Risk
A side mirror that loosens or separates could reduce rear visibility and increase the risk of a crash.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the side mirrors.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Lamborghini will notify owners by mail and instruct you to take your vehicle to a dealer to update the rearview camera software.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
On a small number of vehicles, a software problem could cause a delay in the appearance of the rearview camera image. Canadian regulations require the rearview image to display within 2 seconds of shifting the transmission into reverse gear.
Safety Risk
A rearview camera that is slow to turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.
On certain vehicles, a software problem could cause the rearview camera image not to appear correctly in the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
BMW will notify owners by mail and instruct you to take your vehicle to a dealer to update the rearview camera software, if necessary.
On a small number of vehicles, the windshield washer fluid reservoir may have been filled with washer fluid that was contaminated with brake fluid. This could reduce the driver's ability to clear the windshield and cause damage to the wiper/washer system.
Safety Risk
A windshield that is not properly cleared could block a driver's view. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to flush out the washer system and replace the washer bottle neck, washer pump assembly, fluid level sensor as well as the front and rear wiper blades. The dealer will also inspect and repair paint and exterior components, if necessary.
On certain vehicles, a software update could cause the Centre Information Display ("CID") to go blank. When this happens, the cockpit control module ("CCM") will continuously reboot every three (3) minutes. As a result, the rearview camera image will disappear during the reboot process.
Safety Risk
A rearview camera that turns off could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Subaru will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software. If the centre information display is not working properly, the cockpit control module will be replaced.
On certain vehicles, a software problem could cause the rearview camera image not to display or cause it to freeze. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to update the rearview camera software.
On certain vehicles, an electrical problem with the rearview camera could cause it not to work properly. As a result, the rearview image may be distorted or not display at all.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rearview camera.
On certain motorcycles, the rear reflectors could have a defect that could reduce the amount of light that is reflected. This could make the motorcycle less visible to others.
Safety Risk
A reflector that is difficult to see may make the motorcycle less visible to others. This could increase the risk of a crash.
Remedy
Yamaha will notify owners by mail and instruct you to take your motorcycle to a dealer to replace the rear reflector assembly.
On certain vehicles, if the "stealth mode" feature is activated to turn off the rearview camera image, the display will not turn on when the driver shifts to reverse. Canadian regulations require the rearview image to display each time that the transmission is shifted into reverse gear.
Note: Deactivating stealth mode will return the display to normal operation.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Fiat Chrysler Automobiles will notify owners by mail and instruct you to take your vehicle to a dealer to update the body control module software. This update will disable stealth mode when the transmission is shifted into reverse.
