On certain vehicles, the hybrid vehicle Power Control Unit connector cover could come into contact with the wiring harness and could cause wear on the wiring insulation. If bare wires become exposed, an electrical short circuit could occur, which could increase the risk of fire causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will inspect the wiring for damage and, as necessary, install protective tape or replace the wire harness assembly with a new one, which includes a protective sleeve.
On certain vehicles, the power supply cable may not be properly tightened to the starter motor and/or alternator. A poor connection of the power supply cable could result in electrical arcing and potentially increase the risk of fire causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will inspect the alternator and starter motor power supply cable nuts and studs for cross threading or damage, and verify the nuts are tightened to specification.
Certain plug-in hybrid and electric vehicles were supplied with a 120V convenience charge cord that may be susceptible to overheating if there is a poor connection at the electrical outlet. This could result in increased cord temperatures, melting, and an increased risk of fire causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will replace the factory supplied 120V convenience cord with the latest version of the cord that includes thermal protection.
On certain vehicles equipped with a mechanical key ignition system, a spring in the ignition switch could wear and break. This may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off and the airbag system to lose power. The resulting loss of motive power, and change in steering and brake forces could increase the risk of a crash causing injury and/or damage to property. Additionally, in the event of a crash, this may also cause the airbags not to function.
Safety Risk
No risk description available.
Remedy
Dealers will inspect the lot number of the ignition switch, and replace it with a new one if it is affected.
On certain vehicles, the two nuts that secure the power bars inside the pre-fuse-box in the trunk might not have been installed. If the power bars are not secure, it could lead to a higher electrical resistance, increasing the risk of fire. Additionally, an intermittent contact between the power bars could lead to a loss of vehicle functions. The engine operation, the seat belt functions and the instrument cluster could be affected, increasing the risk of a crash and injuries.
Safety Risk
No risk description available.
Remedy
Dealers will inspect the pre-fuse-box and replace if necessary.
On certain vehicles equipped with a diesel engine, the positive battery cable connection to the fuse box could fail while the vehicle is being driven. This could interrupt the vehicle’s electrical system, resulting in engine stalling, a loss of vehicle propulsion and a loss of function of various vehicle systems, such as lights. A loss of vehicle propulsion and vehicle electrical systems, in conjunction with traffic and road conditions, and the driver’s reactions, could increase the risk of a crash causing property damage and/or personal injury.
Safety Risk
No risk description available.
Remedy
Dealers will replace the positive battery cable connector with an updated version.
On certain motorcycles, water may enter and contaminate the electrical circuits in the left-hand switch cube, potentially causing the turn signal indicator and headlamp control switches to not function properly. This could result in an operator not being able to clearly signal their intentions to turn and/or change lanes, and a loss of headlamp function would decrease vehicle conspicuity and forward visibility. These conditions could increase the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will replace the left-hand switch cube with a new version.
On certain vehicles equipped with power windows, liquid can enter the power window switches causing corrosion and lead to a high electrical resistance. This could cause the switch to heat up, smoke or melt, which would increase the risk of fire causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will replace the driver’s side window switch with a switch that has additional protection against liquid intrusion.
On certain vehicles equipped with a trailer lighting control module, or that had a trailer lighting control module installed as an aftermarket accessory, water may enter the module and connector, and could cause wiring corrosion and damage to the module. This could result in an electrical short to ground, which could cause an uncommanded seat belt pretensioner deployment, a burning smell and/or an increased risk of fire, even when the vehicle is parked and the ignition is off. This may also cause turn signals to flash rapidly as well as cause a loss of the instrument cluster display, heater and air conditioning controls, and multimedia system (radio, screens, SYNC). An electrical short could increase the risk of injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will add a drainage hole to the driver’s door stepwell and incorporate a fuse into the vehicle wiring harness.
On certain vehicles, the hydraulic clutch actuator (HCA) was produced with burrs that could damage the inner oil seal. A damaged oil seal may create an oil leak that could result in an accumulation of oil in the phase cap area, and eventually cause an electrical short. This could increase the risk of an engine compartment fire causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will dealers to inspect and, if necessary, replace the hydraulic clutch actuator.
On certain vehicles, the auxiliary water pump (which cools the turbocharger after the engine is turned OFF) can overheat and fail. This could result in a vehicle fire causing injury and/or damage to property.
On certain motorcycles, electrical components within the right hand switch cube may develop corrosion over time. This could result in an electrical short in the cube that may lead to the motorcycle starting without user input. If the key fob is stored on or near the motorcycle and all other safety interlocks are met, the vehicle could start while unattended. If the vehicle were to start while unattended in a closed area, the risk of exposure to carbon monoxide would be increased, potentially resulting in injury.
Safety Risk
No risk description available.
Remedy
Dealers will replace the existing right hand switch cube with an updated cube that eliminates the potential for corrosion.
On certain motorcycles, the cell pouches within the battery packs may wear against their holders, which may lead to a breach of their outer layers, potentially allowing humidity to penetrate the pouch. Should humidity penetrate a pouch, it could lead to cell separator decay, which could allow an internal short within the cell and increase the risk of a fire causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Zero Motorcycles is unable to replace the battery pack as a solution. Affected owners will be offered a choice of either the repurchase of their motorcycle or a financial trade assist towards a newer model year Zero model motorcycle.
On certain vehicles equipped with a 2.0L TFSI engine, the electric coolant pump could experience a short circuit and/or overheat. A short circuit or overheating of the pump could increase the risk of a fire causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will unplug the electric coolant pump and update the coolant pump software to mitigate the risk of fire as an interim measure. When parts become available, dealers will replace the electric coolant pump, and install an updated coolant pump software.
On certain vehicles, water could enter and cause corrosion to the wiring connectors in the rear liftgate wiring harness and the liftgate-opening switches. This could cause an unintended activation and opening of the rear liftgate door, potentially resulting in a loss of unrestrained cargo. Lost cargo may create a hazard for other road users, which could increase the risk of a crash causing injury and/or property damage.
Safety Risk
No risk description available.
Remedy
Dealers will install additional sealing protection to the rear liftgage wiring connectors and switches to prevent water intrusion.
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 126 - Electronic Stability Control Systems. Electrical noise could be introduced into the YAW rate sensor within the airbag ECU, which could result in deactivation of the Vehicle Stability Control and Pre-Collision systems and limited function of the Trailer Brake Controller system. This would be contrary to the requirements of the standard, and could increase the risk of a crash causing injury and/or damage to property.
On certain vehicles, the flange of the drive belt automatic tensioner may crack over time due to repetitive high load operations and stress concentration. This could cause the drive belt to detach, leading to battery depletion, which would result in a loss of motive power and a loss of power steering assist. These issues could increase the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will replace the auto tensioner with a countermeasure unit.
On certain motorcycles, if the vehicle is operated or stored in a wet environment, moisture could enter the trunk wiring harness connection. If moisture were to enter the wiring harness, it could cause an electrical short, which could result in the constant illumination of the brake light, even when the brakes are not applied. This would result in the following road users being unaware of the driver's intentions and could increase the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will remove the affected wiring harness and replace it with an updated wiring harness that contains plugs in the connectors.
On certain vehicles equipped with an IOTA 50 amp transfer switch which is used to switch power between on-vehicle generator and shoreline power. Under certain heavy duty cycles, the lugs on the buss bar may loosen. Under high electrical loads, loose electrical connections could cause the circuit to overheat, which would increase the risk of fire causing injury and/or damage to property.
On certain vehicles, the hardware that attaches a power cable to the fuse box post may not have been tightened to specification during assembly. This could result in resistant heating potentially occurring, and could cause the cable and fuse box to overheat, which could increase the risk of a fire causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will inspect for any damage to the fuse box and repaired as necessary. The nuts attaching the cable to the post will also be replaced and tightened to specification.