NHTSA (USA)Critical
At a glance
What can fail
This page covers 12 recalls and 36 owner complaints for the 2023 BMW Ix.
Complaints about the 2023 BMW iX cluster most heavily around safety systems and driver-assist electronics. The largest group of reports involves the airbag and restraint system, where owners describe warning lights activating and the system appearing to deactivate without a clear cause. Forward collision avoidance draws the next most reports, with owners noting the system triggering unexpectedly or failing to respond as expected during normal driving. A smaller but notable cluster describes sudden loss of propulsion while underway, sometimes accompanied by simultaneous loss of power steering and power braking assist. Isolated reports mention DC fast charging failures and windshield wiper malfunctions, though these appear in single accounts rather than as a recurring pattern. The propulsion loss complaints tend to describe the vehicle becoming unresponsive mid-highway without warning, leaving the driver without normal steering and braking effort.
36
Total Complaints
11
Crash-Related
3
With Injuries
By System
The 2023 BMW iX has 12 recalls, the most serious being multiple high-voltage battery and drivetrain issues that can cut drive power without warning or, in one case, cause a fire.
Several recalls center on the battery system: loose cell monitoring connections, a faulty combined charging unit, improperly assembled battery modules, and a software fault in the drive motor can each cause sudden power loss or stall the vehicle. A separate battery defect can cause an internal short circuit and raise the risk of fire. A software error in the battery management system can also interrupt drive power. On xDrive50 and M60 trims, turning the steering wheel at low speeds can accidentally reactivate cruise control and cause a sudden speed surge. One recall, specific to a single iX M60, involves a drive unit weld that could break and allow the vehicle to roll away without the parking brake applied.
On the safety equipment side, the front driver's airbag may not deploy correctly in a crash, and a software error can prevent the airbag warning light from flagging a fault. In Valet Parking Mode, the central display may hide warning messages entirely. The pedestrian alert sound generator can also fail to produce sound at startup, leaving nearby pedestrians unaware of the approaching vehicle.
At a glance
What can fail
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
The electric drive motor software may unexpectedly shut down the high-voltage system, causing the vehicle to lose driving power.
What the fix does
BMW will update the electric drive motor software remotely or at a dealer at no cost to restore normal operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
High-voltage battery cell modules may have been assembled incorrectly, causing stress on the module frame and potentially leading to module failure.
What the fix does
Dealers will replace the affected high-voltage battery cell modules at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery charging unit may have internal components that are improperly connected or assembled, potentially causing charging system failure.
What the fix does
Dealers will replace the high voltage battery charging unit at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The cruise control system may unintentionally reactivate when you turn the steering wheel at low speeds, causing the vehicle to suddenly accelerate.
What the fix does
Dealers will update the vehicle software at no charge to prevent unintended cruise control reactivation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery cell monitoring circuit may have loose electrical connections, which can cause the engine to stall while driving.
What the fix does
Dealers will replace the high voltage battery cell monitoring circuit at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front driver's air bag may have been manufactured incorrectly and might not deploy properly during a crash.
What the fix does
Dealers will replace the driver's air bag at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The external pedestrian warning sound system may malfunction during startup, preventing the vehicle from generating the required audible alert for nearby pedestrians.
What the fix does
Dealers will update the sound generator software at no cost to restore the pedestrian warning sound function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery control unit software may malfunction and interrupt electrical power to the vehicle.
What the fix does
Dealers will update the high voltage battery control unit software at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The final drive gear in the electric drive unit may have a defective weld seam from manufacturing, which could cause the transmission to fail.
What the fix does
A BMW dealer will replace the entire electric drive unit at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery may have internal damage that causes an electrical short-circuit.
What the fix does
Dealers will replace the high voltage battery at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
In Valet Parking Mode, the Central Information Display may not show critical safety warnings and warning lights, preventing drivers from seeing important alerts.
What the fix does
Dealers will update the display's head unit software at no cost to restore warning visibility.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The air bag warning light and message may not turn on if there's a problem with the air bag or pedestrian protection systems, due to incorrect software.
What the fix does
Dealers will reprogram the air bag control unit software at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.