At a glance
What can fail
The electric drive motor software may unexpectedly shut down the high-voltage system, causing the vehicle to lose driving power.
What the fix does
This page covers 4 recalls and 31 owner complaints for the 2024 BMW Ix.
Forward collision avoidance is the most-reported system on the 2024 BMW iX, with owners describing situations where the automatic emergency braking failed to activate or alert them during developing collisions ahead. A handful of owners report that despite having these features confirmed at purchase, no warning or intervention occurred. Back-over prevention draws a smaller but related cluster of complaints, including reports of unexpected acceleration while maneuvering at low speeds in driveways and parking situations. The electrical system accounts for several complaints as well, with owners reporting recurring drivetrain and high-voltage battery fault warnings that return even after dealer service and component replacement. One isolated report describes a sudden steering fault accompanied by increased resistance and physical shuddering in the wheel during driving.
31
Total Complaints
13
Crash-Related
2
Fire-Related
5
With Injuries
By System
The 2024 BMW iX has 4 recalls, the most serious being three separate issues that can each cut drive power without warning, raising the risk of a crash.
Two of those power-loss concerns center on the high-voltage battery. In certain xDrive50 models, loose electrical connections inside the battery's cell monitoring circuit can cause the drivetrain to stall unexpectedly. Separately, battery cell modules across a broader range of iX vehicles may not have been assembled with enough precision, placing stress on the module frames; if a module fails, the high-voltage system shuts down and the vehicle loses drive power. A third issue involves the electric drive motor's software, which can independently trigger a high-voltage system shutdown and produce the same result: the car loses propulsion while in traffic. On the driver-control side, certain xDrive50 and M60 trims have a cruise control that can reactivate unintentionally when the driver turns the steering wheel at low speeds, causing a sudden and unexpected surge in vehicle speed.
At a glance
What can fail
The electric drive motor software may unexpectedly shut down the high-voltage system, causing the vehicle to lose driving power.
What the fix does
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
BMW will update the electric drive motor software remotely or at a dealer at no cost to restore normal operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
High-voltage battery cell modules may have been assembled incorrectly, causing stress on the module frame and potentially leading to module failure.
What the fix does
Dealers will replace the affected high-voltage battery cell modules at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The cruise control system may unintentionally reactivate when you turn the steering wheel at low speeds, causing the vehicle to suddenly accelerate.
What the fix does
Dealers will update the vehicle software at no charge to prevent unintended cruise control reactivation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery cell monitoring circuit may have loose electrical connections, which can cause the engine to stall while driving.
What the fix does
Dealers will replace the high voltage battery cell monitoring circuit at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.