This page covers 4 recalls and 31 owner complaints for the 2024 BMW Ix.
Forward collision avoidance is the most-reported system on the 2024 BMW iX, with owners describing situations where the automatic emergency braking failed to activate or alert them during developing collisions ahead. A handful of owners report that despite having these features confirmed at purchase, no warning or intervention occurred. Back-over prevention draws a smaller but related cluster of complaints, including reports of unexpected acceleration while maneuvering at low speeds in driveways and parking situations. The electrical system accounts for several complaints as well, with owners reporting recurring drivetrain and high-voltage battery fault warnings that return even after dealer service and component replacement. One isolated report describes a sudden steering fault accompanied by increased resistance and physical shuddering in the wheel during driving.
31
Total Complaints
13
Crash-Related
2
Fire-Related
5
With Injuries
By System
The 2024 BMW iX has 4 recalls, all rated at the same severity level, with the most pressing concerns centered on sudden speed changes and unexpected loss of drive power.
Two recalls involve the high-voltage battery system. In one, a loose connection in the battery cell monitoring circuit can cause the vehicle to stall without warning. In the other, battery cell modules that were not properly assembled can put stress on the module frame, eventually causing it to fail and shut down the high-voltage system, cutting drive power entirely. A separate software issue in the electric drive motor can also trigger a high-voltage system shutdown, again leaving the vehicle without propulsion. There is also a cruise control concern: while turning the steering wheel at low speeds, the driver can accidentally reactivate cruise control, causing the vehicle to surge forward unexpectedly.
At a glance
What can fail
The electric drive motor software may unexpectedly shut down the high-voltage system, causing the vehicle to lose driving power.
What the fix does
BMW will update the electric drive motor software remotely or at a dealer at no cost to restore normal operation.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
High-voltage battery cell modules may have been assembled incorrectly, causing stress on the module frame and potentially leading to module failure.
What the fix does
Dealers will replace the affected high-voltage battery cell modules at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The cruise control system may unintentionally reactivate when you turn the steering wheel at low speeds, causing the vehicle to suddenly accelerate.
What the fix does
Dealers will update the vehicle software at no charge to prevent unintended cruise control reactivation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The high voltage battery cell monitoring circuit may have loose electrical connections, which can cause the engine to stall while driving.
What the fix does
Dealers will replace the high voltage battery cell monitoring circuit at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
