NHTSA (USA)CriticalPark Outside
At a glance
What can fail
The battery pack may overheat and catch fire, even when the vehicle is parked and turned off.
This page covers 12 recalls, 179 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2022 Chrysler Pacifica.
20–30 mpg combined
7.8–11.8 L/100km
Minivan - 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 3 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
The dominant pattern in 2022 Pacifica complaints centers on powertrain and engine behavior, particularly in the plug-in hybrid variant. Owners frequently report sudden, unexpected power loss while driving at highway speeds, often preceded by a brief dashboard warning, messages like "Stop Safely" or "Service Hybrid System", before the vehicle enters reduced-power or limp mode. Several owners describe this happening more than once in the same vehicle. The engine complaints overlap closely with powertrain reports, and together they make up the largest share of filed complaints by a wide margin. Electrical system complaints follow at a lower volume, though specific symptoms there are less consistent across reports. The recurring highway power-loss pattern is the clearest thread: the vehicle gives only seconds of warning before dropping power, which owners describe as leaving them unable to keep pace with surrounding traffic.
179
Total Complaints
6
Crash-Related
1
Fire-Related
6
With Injuries
By System
The 2022 Chrysler Pacifica has 12 recalls, the most serious affecting plug-in hybrid models only: a battery pack that can catch fire even while parked and off, and a transmission wiring connector that can short and cut drive power without warning.
Three recalls involve the curtain airbags: improperly sealed seams can cause the bags to lose pressure too quickly during a crash, and a separate connector issue can prevent the side curtain airbags from deploying at all, leaving occupants at greater risk of ejection or injury. The second-row seat latch can stick open and fail to anchor the seat to the floor, which is a concern in a crash for anyone seated there or using a child restraint. Two recalls cover wheelchair restraint systems on converted vehicles: retractors from two different aftermarket suppliers may fail to lock, allowing a wheelchair to shift during transit.
On the visibility side, the rearview camera can fail to display its image due to either a software or module issue, and the windshield wiper arms may not be tightened properly, causing the wipers to slip and leave the windshield partially uncleared in rain.
At a glance
What can fail
The battery pack may overheat and catch fire, even when the vehicle is parked and turned off.
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Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will update the battery pack control module software and inspect or replace the battery pack assembly as needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera image may not display due to contamination or incorrect programming in the central vision processing module, affecting rear visibility.
What the fix does
Dealers will update the central vision processing module software or replace the module as needed, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right and left side curtain air bags may not hold pressure properly due to poorly sealed seams, reducing their ability to protect occupants during a crash.
What the fix does
Dealers will replace the side curtain air bags at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, which prevents the wheelchair from being properly secured in the vehicle.
What the fix does
Dealers will inspect and replace the retractors at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right and left side curtain air bags may not hold pressure properly due to improperly sealed seams, which affects their ability to protect occupants during a crash.
What the fix does
Dealers will replace the side curtain air bags at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electrical connector for the side curtain air bags may not be properly secured, which could prevent the air bags from deploying in a side-impact crash.
What the fix does
Dealers will secure the connector at no charge to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Radio software may prevent the rearview camera image from displaying on the screen, blocking your view of what's behind the vehicle.
What the fix does
Dealers will update the radio software at no cost, or the update will be delivered wirelessly over-the-air.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A wiring connector inside the transmission may short circuit, causing the engine to shut down unexpectedly while driving.
What the fix does
Dealers will update the Power Inverter Module software and, if needed, update the instrument panel cluster and engine control module software.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The nuts securing the windshield wiper arms may be loose, causing the wipers to slip and fail to clear the windshield properly.
What the fix does
A dealership will tighten the nuts on the windshield wiper arms to restore proper operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The nuts securing the windshield wiper arms may not be tightened properly, causing the wipers to not work as they should.
What the fix does
A dealer will tighten the wiper arm nuts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The second-row seat's latch mechanism may bind and stick, preventing the seat from locking securely to the floor.
What the fix does
Dealers will inspect the second-row seat cushion frame and replace it if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
